On Tue, Apr 1, 2008 at 12:55 PM, Rod Trent <[EMAIL PROTECTED]> wrote:
>>> ... why not just go with Verizon ...
>>
>>  Lower prices and better customer service?
>
> That's definitely not true in my case, at least.  Sprint tried shafting me
>  and others I know.

  Yah, truth be told, none of the carriers are really all that good,
and I've heard no end of horror stories about all of them.  We've
gotten the worst from VZW, though.  I expect this is luck of the draw.

>  I'm not familiar with the pricing, but I have no complaints with Verizon's
>  bills.

  We've done some price proposals.  For us, Verizon was, by far, the
most expensive, out of Sprint, Nextel, AT&T and VZW.  (When we did the
math, it was going to cost us 3-4 times as much per month if we
switched from Nextel to Verizon.)  When asked about this, all their
sales reps will say is some variation on, "We're the best carrier out
there, so don't expect bargain basement pricing".

  We still had some VIPs who had to have Verzion (I guess so they
could have that guy in the hardhat follow them around).  So they got
the latest BlackBerry 8830's from Verizon.  We discovered that Verizon
had disabled the ability of applications (like BlackBerry Maps) to
obtain GPS location data.  Their explanation -- in an official letter
from "Verizon Corporate Relations" -- was that the GPS radio had not
completed compatibility testing with their CDMA network.  Of course,
the E911 service depends on the GPS radio, and that's mandated by
federal law.  And Sprint offers the same phone, and doesn't disable
GPS, and that phone can roam onto Verizon's towers.

  The reality appears to be that Verizon wants to charge us
$10/month/phone for their "VZ Navigator" service (GPS+maps+audible
directions).  But they hadn't VZ Nav to work on the 8830 yet.  To keep
people from possibly using a competitor's product, they just disabled
the GPS API.

  And, of course, there is this:

http://verizonmath.blogspot.com/

  I can confirm that our Verizon bills still have confusion over
orders of magnitude.  Not dollars vs cents, but kilobytes vs kilobits,
and K vs M vs units.  They never give the same explanation twice in a
row, so it's pretty clear their reps don't know.

-- Ben

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