We treat most printers as replaceable items.  There are a few
exceptions, but I don't think I would ever buy a maintenance contract on
a printer.  They are just too easy to replace rather than repair.
Again, there are certain exceptions like very expensive, large format
printers.

 

But for desktop printing they are replaceable items.

 

Bob Fronk

 

From: David Mazzaccaro [mailto:[EMAIL PROTECTED] 
Sent: Friday, April 11, 2008 9:33 AM
To: NT System Admin Issues
Subject: printer maintenance contracts?

 

I was wondering how many people subscribe to a printer maintenance
contract?

We have never done this, and are now being presented w/ a proposal to
put all our laser printers under a 3 year contract for toner,
maintenance and labor for a monthly fee.

Traditionally, if a laser printer craps out, we would just toss it and
buy a replacement.

This company is trying to tell us they can "save" us money by putting
the printers under a contract that basically comes out to $.02/page.

But if we look at strictly toner costs alone, the monthly maintenance
charge is more than we are spending now on just toner.

IIRC, the extra money we would be paying per month for maintenance could
just as easily be used to purchase a new printer about every 2 months.

Thoughts, comments, suggestions welcome.

Thx

 

 



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