Wow! Thank you so much for the feedback.
They really confused the heck out of us with the numbers they threw out. "Did you know you're TCO is xxxx?" - But they have a hard time proving it. "Did you know your actual cost per page is xxxx?" - But they have a hard time proving that as well. "We can save you xxx over the life or your printers" - But the additional expense is what we could buy a new printer for? "Parts and labor are what your paying for" - But we have 30+ HP printers, and have only had to replace 1 fuser in 5 years?!?! I know I am probably jinxing myself by posting this, and will be running around fixing printers over the next weeks! LOL ________________________________ From: Robert LeBlanc [mailto:[EMAIL PROTECTED] Sent: Friday, April 11, 2008 9:55 AM To: NT System Admin Issues Subject: RE: printer maintenance contracts? We just terminated our contract and will be saving about 1500.00 a month. We are now on the same page as others and will just replace as needed. Robert ________________________________ From: David Mazzaccaro [mailto:[EMAIL PROTECTED] Sent: Friday, April 11, 2008 7:33 AM To: NT System Admin Issues Subject: printer maintenance contracts? I was wondering how many people subscribe to a printer maintenance contract? We have never done this, and are now being presented w/ a proposal to put all our laser printers under a 3 year contract for toner, maintenance and labor for a monthly fee. Traditionally, if a laser printer craps out, we would just toss it and buy a replacement. This company is trying to tell us they can "save" us money by putting the printers under a contract that basically comes out to $.02/page. But if we look at strictly toner costs alone, the monthly maintenance charge is more than we are spending now on just toner. IIRC, the extra money we would be paying per month for maintenance could just as easily be used to purchase a new printer about every 2 months. Thoughts, comments, suggestions welcome. Thx ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~
