[EMAIL PROTECTED] is a good group to join. btw, I agree with your pricing model. It's what makes the American Dream possible, causes competition, creates opportunities, fosters innovation, and in the long term causes better service.
David Lum wrote: > > I thought you were addressing me, but wasn't sure J. The gig in > question is a small local government client and I actually pride > myself in being able to come in cheaper than they budget for (yes they > actually tell me what their IT budget is and include me in budgeting > talks) year to year. Making $20K/year on about 6 hours/week (remote > work is 25% cheaper for them) is a pretty sweet deal and is more than > a minimum wage job at 40hrs/week ($16.2K/yr currently in Oregon). > Between my level of service and my > probably-lower-than-what-they-would-pay prices pretty much guarantees > nobody will come along and take that client from me... > > > > A nice benefit is due to the excellent working relationship with them > on any single given month I could add ~$1,000 of income....there's > always SOMETHING that can be done. It also helps that all that work is > my "secondary" income as NWEA here is my 40hr/week job, so I don't > need to optimize my personal business' income. > > > > Is there a mailing list that discusses the small business side of IT? > I'm sure this isn't the correct forum... > > > > */Dave Lum/* - Systems Engineer > [EMAIL PROTECTED] - (971)-222-1025 > /"../remember that, in the past, those who foolishly sought power by > riding the back of the tiger ended up inside/"// - JFK/// > > > > > > *From:* R. Mac [mailto:[EMAIL PROTECTED] > *Sent:* Thursday, May 29, 2008 12:20 PM > *To:* NT System Admin Issues > *Subject:* Re: Support fee > > > > Sorry Dave Lum, > I was speaking in response to your 420 p/sys-p/year. But I > retract my comment about bringing down the market seeing that its just > 2-3 calls per day average. But if you take your 420 p/sys-p/year for > total number of machines (47) you get just under 20k (19.74). In my > example if 2-3 calls a day = 1 hour per day w/252 business days a year > you can gross a couple extra thousand. 22.6k. (and that is excluding > any extra off hour or holiday numbers but i am not sure if you have > any of that factored into your math either) but still a nice gig you have. > > Regards, > > Roy MacDonald > > > On Thu, May 29, 2008 at 1:27 PM, David Lum <[EMAIL PROTECTED] > <mailto:[EMAIL PROTECTED]>> wrote: > > Which David are you talking to? > > > > */Dave Lum/* - Systems Engineer > [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> - (971)-222-1025 > /"../remember that, in the past, those who foolishly sought power by > riding the back of the tiger ended up inside/"// - JFK/ > > > > > > > > *From:* R. Mac [mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>] > *Sent:* Thursday, May 29, 2008 8:30 AM > > > *To:* NT System Admin Issues > *Subject:* Re: Support fee > > > > David, > Your bringing the market down with the crazy accounting you > got going on.....$90hr minimum with a 2 hour minimum for on-site work. > Toss in a one way travel fee (unless the customer establishes a > retainer account with you usually min of 2k) Plus a 30 min per phone > call fee. (first 2 free if you like the client) > > Just my 2 cents~! > > Roy MacDonald > > On Thu, May 29, 2008 at 11:08 AM, Jim Majorowicz > <[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>> wrote: > > David, with that kind of volume it sounds like you need to hire an > on-site support tech unless your contract renewal is less than $3K a > month. Even at 15-min a call, that's 2-3 hours a day. That's $300 a > day at our "Good Customer" support rate in PDX, by the time you add in > the server and onsite support, you've got to be looking at a $6K/mo > bill. You telling me you can't find a reasonably compitant support > tech for less than $25/hr plus bennifits? Hell, you could probably > get a recient ITT grad for $20-$22 and he'd be glad for the job.... > > > > > > *From:* Liu, David [mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>] > *Sent:* Wednesday, May 28, 2008 6:09 AM > *To:* NT System Admin Issues > *Subject:* Re: Support fee > > > > A day, > > I wish it were per month :) > David Liu > Answering from my blackberry. I'm on the move > > -----Original Message----- > From: Michael B. Smith <[EMAIL PROTECTED]> > To: NT System Admin Issues <[email protected] > <mailto:[email protected]>> > Sent: Wed May 28 09:06:43 2008 > Subject: RE: Support fee > > A day? A week? A month? > > Regards, > > Michael B. Smith > MCSE/Exchange MVP > http://TheEssentialExchange.com > > > -----Original Message----- > From: Liu, David [mailto:[EMAIL PROTECTED] > Sent: Wednesday, May 28, 2008 8:53 AM > To: NT System Admin Issues > Subject: RE: Support fee > > Average 8-12 calls. > > > -----Original Message----- > > From: Michael B. Smith [mailto:[EMAIL PROTECTED] > > Sent: Wednesday, May 28, 2008 7:21 AM > > To: NT System Admin Issues > > Subject: RE: Support fee > > > > I would want to know how many calls. > > > > Depending on the userbase, 40 people can either consume almost-none of > > my > > time or 100% of my time. > > > > Regards, > > > > Michael B. Smith > > MCSE/Exchange MVP > > http://TheEssentialExchange.com > > > > -----Original Message----- > > From: Liu, David [mailto:[EMAIL PROTECTED] > > Sent: Wednesday, May 28, 2008 1:04 AM > > To: NT System Admin Issues > > Subject: Support fee > > > > A question for the consultants/support for-hire folks out there: > > > > What's the ballpark monthly fee you wd charge for a userbase of 40 in > > California (30 PC/10 Macs) , 90% desktop support + level one call > > fielding, 10% light maintenance on 3 Windows File Server, 1 DC, 1 > Print > > Server (e..g powercycling boxes if they cannot be brought up after a > > remote reboot, basic AD user administration of locking/unlocking > accts, > > tape rotations given most AD administration/maintenance/support is > done > > centrally at the headquarters) ? > > > > Do you charge per head or per machine? > > > > I'm asking as we are currently faced with having to renew a contract > > with an outside vendor & I want to see what's considered reasonable > > market price for CA. > > > > Thanks in advance for your input, > > > > ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ > > ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ > > > > > > ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ > > ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ > > ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ > ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ > > > ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ > ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ > > > > > > > > > > > > > > ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~
