On 31 Jul 2008 at 14:34, Phil Brutsche  wrote:

> In my experience there is no such thing as a clean uninstall for
> Symantec AV.
> 
> ME2 has a CleanWipe utility in his wiki that works the first time every
> time:

Thanks, ME2.  Looks like Symantec doesn't want to share that tool with "just 
anybody":

------- Included Stuff Follows -------
Endpoint Removal Tool - Symantec Endpoint Protection 11.x - STN Peer-to-Peer 
Discussion Forums

    "...The standard way to get CleanWipe is to raise a call with support.  
    All support engineers should know about it (if they search our internal KB 
    they will find it).  I cannot see us posting CleanWipe to the public site 
    any time soon due its sheer effectiveness at removing our product.  If 
    people need a copy, then please log a call (you can do this online using 
    mysupport.symantec.com) - if you haven't had a reply after 24 hours please 
    post your case reference here and one of us will follow up.
 
    Please note that we would only recommend using CleanWipe as the final 
    solution for removal of our product, the proper uninstallation routines 
    should always be tried first.
 
    __________________________________________
    Paul Murgatroyd
    Senior Technical Product Manager, Endpoint Security
--------- Included Stuff Ends ---------
https://forums.symantec.com/syment/board/message?board.id=endpoint_protection11
&thread.id=2884

--
Angus Scott-Fleming
GeoApps, Tucson, Arizona
1-520-290-5038
+-----------------------------------+




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