We have a customer with a Dell PowerEdge 1800 tower that has had a bad habit of failing a particular SCSI drive. This server has managed to kill 4 drives in slot 0:1 and one drive each in 0:2 and 0:4. Dell has been great with the warranty replacements, even went as far as to replace the entire subsystem, but it didn't solve the problem.
I got Dell to agree to sell me an additional drive at cost to add to the array as a spare. (One of the failures included two drives over the weekend, prompting a real emergency when the server went offline.) What I need help with is after I install and configure the array spare how to notify myself or my office that a drive has failed? Always before, we've relied on the customer to notify us when buzzer alarm noise sounds. It is my understanding that after the spare is installed, the buzzer won't sound until a second drive fails and there is no spare to take up the slack. I need to be able to know when a drive fails so I can start the warranty process with Dell hopefully before a second drive fails. Regards, Jim Majorowicz, MCP Sr. Network Engineer SBPI_US_rgb Whitsell Computer Services (503) 297-8440x12 www.whitsell.com We can support you no matter where you are. Ask me for details. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
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