Do you have the Openmanage software installed?   I am pretty sure it can
automatically do this for you if you configure it correctly? 

-----Original Message-----
From: Jim Majorowicz [mailto:[EMAIL PROTECTED] 
Sent: Monday, September 29, 2008 1:04 PM
To: NT System Admin Issues
Subject: Setting up notifications for Dell Server failures

We have a customer with a Dell PowerEdge 1800 tower that has had a bad
habit of failing a particular SCSI drive.  This server has managed to
kill 4 drives in slot 0:1 and one drive each in 0:2 and 0:4.  Dell has
been great with the warranty replacements, even went as far as to
replace the entire subsystem, but it didn't solve the problem.

 

I got Dell to agree to sell me an additional drive at cost to add to the
array as a spare.  (One of the failures included two drives over the
weekend, prompting a real emergency when the server went offline.) 

 

What I need help with is after I install and configure the array spare
how to notify myself or my office that a drive has failed?  Always
before, we've relied on the customer to notify us when buzzer alarm
noise sounds.  It is my understanding that after the spare is installed,
the buzzer won't sound until a second drive fails and there is no spare
to take up the slack.

 

I need to be able to know when a drive fails so I can start the warranty
process with Dell hopefully before a second drive fails.

 

Regards,

Jim Majorowicz, MCP

Sr. Network Engineer

SBPI_US_rgb

Whitsell Computer Services

(503) 297-8440x12

www.whitsell.com

We can support you no matter where you are.  Ask me for details.

 


 

 


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