The Contact Center is a "Call Center" application for handling and routing phone calls. NCCT should be the "Networking component" that ties multiple sites together. They would need to "talk" to the PBX on a physical connection. Is your "Call Pilot" a server or blade in the PBX cabinet?
________________________________ From: Sherry Abercrombie [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2008 2:42 PM To: NT System Admin Issues Subject: Re: VMWare Success Story We already have My Call Pilot & a SQL db server setup in VMWare, and I think the ones we're wanting to virtualize are called Contact Center & NCCT. I'm not really sure of the actual names, they are just servers taking up space and putting out heat in my server room ;) I just know that we are always behind on patching these servers because Nortel has a spreadsheet of MS updates and patches that shows you whether or not you can apply it. On Fri, Nov 21, 2008 at 12:23 PM, Todd Lemmiksoo <[EMAIL PROTECTED]> wrote: Sherry, We are a Nortel Distributor and I would like to know which applications you will be virtualizing. Todd Lemmiksoo Network Administrator All-Mode Communications, Inc. 1725 Dryden Road Freeville, New York 13068 (607) 347-4164 x440 1-877-ALLMODE (toll free) http://www.all-mode.com <http://www.all-mode.com/> ________________________________ From: Sherry Abercrombie [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2008 12:21 PM To: NT System Admin Issues Subject: Re: VMWare Success Story Our telephony stuff is Nortel and some of it is already virtualized so we're open to giving it a try. If it doesn't work, we can always turn the physical back on. We've always been willing to try virtual even when the vendor/mfg said it wasn't supported. So far, we've only had to go physical on one application....;) On Fri, Nov 21, 2008 at 11:10 AM, John Cook <[EMAIL PROTECTED]> wrote: As most of ya'll know, we run VMWare ESX here at my organization. We've invested a lot into this technology because we believe that it will keep TCO down. We've been working on a project to convert as many physical boxes to virtual as possible for the last few months using the VMWare built in P2V tool. Well, we've gotten to the point that we have successfully virtualized enough servers that we can empty a Compaq rack (and probably more when we start cleaning out the racks of old equipment). We have virtualized our Citrix environment (6 servers), an unused but necessary for historical data accounting server, and SMS yes, SMS virtualized, it's sweet and some other systems. We have 2 of our ESX servers with 64GB memory and 8 cores, have had one of them load tested with 45 guests running on it and it didn't even go over 50% utilization on resources. Basically at this point all we have running on a physical box are DC's (although I have an AD domain in my DMZ that is all virtual), Exchange, ISA, backup server, Oracle servers, some telephony stuff, monitoring and file and print servers. We are looking at virtualizing the telephony stuff and maybe even the file and print, and will most likely have one of our E2K7 boxes as a virtual box when we go to E2K7 which is currently in progress. Have a great Thanksgiving everyone!! -- Sherry Abercrombie "Any sufficiently advanced technology is indistinguishable from magic." Arthur C. Clarke Great to hear! Watch out on the telephony virtualization, I'm told that latency is horid and OCS isn't even supported in virtual. YMMV John W. Cook Systems Administrator Partnership For Strong Families Painfully sent to you from my Blackberry ________________________________ From: Sherry Abercrombie To: NT System Admin Issues Sent: Fri Nov 21 12:08:55 2008 Subject: VMWare Success Story ________________________________ CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. -- Sherry Abercrombie "Any sufficiently advanced technology is indistinguishable from magic." Arthur C. Clarke -- Sherry Abercrombie "Any sufficiently advanced technology is indistinguishable from magic." Arthur C. Clarke ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
