Good afternoon,
I'm having an intermittent issue with my tape library that I think is
being caused by Backup Exec. I am using BE 12 and an Overland Storage
Arcvault 12. Every now and then when I go to unlock the tape
magazine, I get the following error on the LCD screen:
A SCSI prevent/allow command from the host is preventing magazine
access.
I can not remove the library. The unit itself does not report it
being locked, and even if I issue an unlock from BE there is no
effect. To re-gain access, I need to power down the library, and
unplug it. When it comes back up, it's fine for weeks.
Minor irritation I've been dealing with, but I really should find the
root cause. Any ideas? It seems like BE is communication with the
library even though no jobs are running.
Thank you,
Eric Brouwer
IT Manager
www.forestpost.com
[email protected]
248.855.4333
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