Well, what do you know! I had tried that before, but I was manually
stopping the services through Computer Management. I must have been
missing a service. When I stopped all services through BE, it
worked! Thanks for nudging me in the right direction!
I guess I still don't know what the root cause is though.
On Feb 11, 2009, at 1:53 PM, [email protected] wrote:
You could try stopping the BE services and see if that allows the
magazine
to eject. Usually doing an unlock command from BE does the trick
but...
JR
Original Message:
-----------------
From: Eric Brouwer [email protected]
Date: Wed, 11 Feb 2009 13:47:39 -0500
To: [email protected]
Subject: Backup Exec issue
Good afternoon,
I'm having an intermittent issue with my tape library that I think is
being caused by Backup Exec. I am using BE 12 and an Overland Storage
Arcvault 12. Every now and then when I go to unlock the tape
magazine, I get the following error on the LCD screen:
A SCSI prevent/allow command from the host is preventing magazine
access.
I can not remove the library. The unit itself does not report it
being locked, and even if I issue an unlock from BE there is no
effect. To re-gain access, I need to power down the library, and
unplug it. When it comes back up, it's fine for weeks.
Minor irritation I've been dealing with, but I really should find the
root cause. Any ideas? It seems like BE is communication with the
library even though no jobs are running.
Thank you,
Eric Brouwer
IT Manager
www.forestpost.com
[email protected]
248.855.4333
~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
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~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
Eric Brouwer
IT Manager
www.forestpost.com
[email protected]
248.855.4333
~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
