Did someone say limoncello?

It's not replicated beer, but it is pretty daggone good.

(http://en.wikipedia.org/wiki/Limoncello)

On Fri, Jul 31, 2009 at 5:24 PM, Kurt Buff<[email protected]> wrote:
> This is true - it's like you're reading from my favorite book: The
> Practice of System and Network Administration, by Limoncelli, et al.
>
> I'm working on a number of things to improve the environment as well, 
> including
>
> 1) A front counter to the IT area with rotating staff assigned to it
> part time, greeting/blocking end-users, so that one of us can be away
> doing tickets with end-users when necessary and another doing
> uninterrupted project work.
>
> 2) We have a decent WiFi infrastructure, so I want a good netbook for
> the person doing the ticket work. We won't replacing our individual
> desktops - IT doesn't get the better equipment.
>
> 3) Along with the netbook, I am thinking about pushing for WiFi phones
> to replace the desktop phones, to interface with our Shortel system.
> I'm hoping to make this the exception to the better equipment rule.
>
> 4) Lots of team cross-training, so that each of us can handle all of
> the others duties in a pinch.
>
> Kurt

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