ANYBODY seen this? (See below) I fixed it for a while with some reg
hacks that killed off DDE, but it came back yesterday for 3 users, and
maybe more if they haven't notified me yet.  Most importantly, if I
rerun my hacks, it DOESN'T solve it anymore!  (I'm guessing an MS update
broke something?)
 
So I'm back to the drawing board.  About to call MSS, any advice on
where else to look?  Any good MS message boards?
 
PS, here is the reg changes I made:
 
 
# HYPERLINKS:
[HKEY_CLASSES_ROOT\FirefoxURL\shell\open\ddeexec]
@=""
[HKEY_CLASSES_ROOT\http\shell\open\ddeexec]
@=""
[HKEY_CLASSES_ROOT\https\shell\open\ddeexec]
@=""
[HKEY_CLASSES_ROOT\htmlfile\shell\opennew\ddeexec]
@=""
[HKEY_CLASSES_ROOT\htmlfile\shell\open\ddeexec]
@=""
 

# DOC
[HKEY_CLASSES_ROOT\Word.Document.8\shell\Open\ddeexec]
@="[REM _DDE_Direct][FileOpen("%1")]"
# docx
[HKEY_CLASSES_ROOT\Word.Document.12\shell\Open\ddeexec]
@="[REM _DDE_Direct][FileOpen("%1")]"
#xls
[HKEY_CLASSES_ROOT\Excel.Sheet.8\shell\Open\ddeexec]
@="[REM _DDE_Direct][FileOpen("%1")]"
# xlsx
[HKEY_CLASSES_ROOT\Excel.Sheet.12\shell\Open\ddeexec]
@="[REM _DDE_Direct][FileOpen("%1")]"
[-HKEY_CLASSES_ROOT\Excel.Sheet.12\shell\Open\ddeexec]
 
#Excel
 
[HKEY_CLASSES_ROOT\Excel.Sheet.8\shell\Open\command]
@="\"C:\\Program Files\\Microsoft Office 2003\\OFFICE11\\EXCEL.EXE\"
\"%1\""
 
[HKEY_CLASSES_ROOT\Word.Document.8\shell\Open\command]
@="\"C:\\Program Files\\Microsoft Office 2003\\OFFICE11\\WINWORD.EXE\"
\"%1\""
 
[HKEY_CLASSES_ROOT\Word.Document.12\shell\Open\command]
@="\"C:\\PROGRA~1\\MICROS~2\\OFFICE11\\WINWORD.EXE\" \"%1\""

________________________________

From: Sam Cayze [mailto:[email protected]] 
Sent: Monday, July 20, 2009 1:50 PM
To: NT System Admin Issues
Subject: DDE Issues / Opening stuff in Outlook is SLOW


I have the issue where a few users are having issues opening attachments
in Outlook, and sometimes network drives.  It will take 1-2 minutes for
a Office Doc or URL to open, and cause Outlook to temporarily hang up in
the mean time.
 
I have Googled and Googled, and most posts are answered, the rest point
to disabling DDE on the File Extension in Folder Options.  None, however
have told me how to fix the underlying issue with DDE itself (if there
even is one - I am still learning what DDE is).  Disabling on the file
extension doesn't really solve my problem, because a few minutes later I
come back to check the setting and the DDE setting is magically enabled
again.  
 
I've even been seeing this on my work machine. Yikes.
 
Anybody have any experience with this?
 
XP SP3
Outlook 2003 SP-Latest
Mix of Firefox 3.x and 3.5, and IE 6 and 8.
 
I tried disabling AV too.   

 

Sam Cayze
Information Technology Administrator
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