To run it from the run menu. Its msinfo32 On 9/1/09, Ben Scott <[email protected]> wrote: > 2009/9/1 John Aldrich <[email protected]>: >> One of my users has an HP Pavilion laptop ... > > Standard question: What release and edition of Windows, and what Service > Pack? > >> ... starting to pop up more and more often ... turned out to be MSINFO. > > I can't even start MSINFO from Start -> Run on my box. I have to > hunt down the icon in the Start Menu. > > What's he doing when/before MSINFO opens? What programs are running > in the background? Check startup items. I seem to recall MSINFO was > introduced as part of MS Office (way back when); maybe check around in > there? > > Do you have good anti-virus? Does the user have admin rights? > >> He says that >> typically, no matter what he does, the laptop shuts down on him shortly >> after seeing the window pop up. > > Do you have the auto-reboot on STOP feature turned on? If so, that > often translates into "my computer is shutting off" from the users. > > We turn turn this off as part of our standard config. It's one of > Microsoft's dumber ideas, IMNSHO. System Properties -> Advanced tab > -> Startup and Recovery Settings -> "Automatically restart". > > -- Ben > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ >
-- Sent from my mobile device ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
