There is a thread on this subject in the Dell forums. Many have found
relief.
I had this same problem with 33 Dell Optiplex 755 computers.
Thanks to this thread, I asked Dell for replacements of all the
optical drives, (which they did) and it seems that the problem has been
finally been fixed.
However I noticed that nobody mentioned the model of the optical
drive that was causing the problem. In my case all the drives were HLDS
GSA-H73N using firmware C107.
http://en.community.dell.com/forums/p/19222798/19412055.aspx?PageIndex=3
Linda
tony patton wrote:
I've never found the dell diagnostics
to report any issues,
no matter what was faulty.
Regards
Tony Patton
Desktop Operations Cavan
Ext 8078
Direct Dial 049 435 2878
email: [email protected]
You can, but at least in my case didn't show
anything
useful. Apart of hard drives issues, dell diagnostics can't diagnose
much
more
Miguel
--- El vie, 11/9/09, Sam Cayze <[email protected]> escribió:
> De: Sam Cayze <[email protected]>
> Asunto: RE: optiplex 755 random reboots
> Para: "NT System Admin Issues"
<[email protected]>
> Fecha: viernes, 11 septiembre, 2009 9:37
>
>
>
>
>
> You could try the good ol dell
> diagnostic CD that shipped with
> the PC. Also avail on their website. It will
> test everything from
> CPU to fans.
>
>
>
> From: Vicky Spelshaus
> [mailto:[email protected]]
> Sent: Friday, September 11, 2009
> 8:35 AM
> To: NT System Admin Issues
> Subject: Re: optiplex 755
> random reboots
>
>
> CPU=processor
>
>
> On Fri, Sep 11, 2009 at 8:34 AM,
> Vicky Spelshaus <[email protected]>
>
> wrote:
>
>
>
> Wow - how timely. I've been dealing with the
> exact same issue
> this week. An OP755 randomly rebooting.
> I've swapped the power
> supply and plugged into a UPS with no joy.
> Just before I left
> yesterday, I threw the hard drive into an identical
> machine because I started
> to suspect the CPU.
>
>
>
>
>
> On Fri, Sep 11, 2009 at 8:09 AM,
> John Aldrich <[email protected]> wrote:
>
> Did you Google "CPU Stress
> Test"? Here's a nice link for
> you: http://www.lmgtfy.com/?q=CPU+Stress+Test
>
>
> -----Original Message-----
> From: Miguel Gonzalez [mailto:[email protected]]
>
>
>
> Sent: Friday, September 11, 2009 6:12 AM
> To: NT System Admin
> Issues
> Subject: optiplex 755 random reboots
>
> Hi
> all,
>
> We have an Optiplex that is mysteriously rebooting by
>
> itself.. We change a setting of the Intel MT NIC,
> motherboard and reinstall
> OS (RedHat 5.x).
>
> We suspect that it could be the CPU that is
> rebooting the machine before it could get burnt or
> maybe a failing power
> supply.
>
> Do you guys know of any live CD (Windows or linux
> based) to run a stress test on the CPU? (it's a
> quad
> core)
>
> Thanks,
>
> Miguel
>
>
>
>
>
> ~
> Finally, powerful endpoint security that ISN'T a
> resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>
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> ~
>
>
>
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>
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>
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> --
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> planning are just crutches for people that can't
> handle stress and caffeine. -
> unknown
>
>
>
>
> --
> Organization and good planning are just crutches for
> people that can't handle stress and caffeine. -
> unknown
>
>
>
>
>
>
>
>
>
>
~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>
~
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