After much battling I stand on the cusp of having Citrix Password Manager 4.6 SP1 working in my XenApp environment......so close I can almost smell it. I've warred through problems with SSL certificates, moving from 64 to 32-bit, failures to contact the service, countless installations and reinstallations of both the service and the plugin - yet I am still plagued by one last issue.
I have the service running on a Windows 2003 server and configured with the basic options, using an Active Directory store. I have the plugin installed on a Windows 2008 x64 server alongside XenApp itself. When I log on to the XenApp server, I can register my security questions just fine. From the Account Self-Service link, I can use the security questions to unlock my AD user account with no issue. However - every time I try to use the Account Self-Service link to reset my password, I provide the answers to the questions, yet when I try to reset the password I get this error.... *The password does not meet the password policy requirements. Check the minimum length, password complexity and password history requirements. *Now I know that there are password policies - both "default" and "domain" - defined inside Citrix Password Manager and I have not modified these at all. I am also not sure how they interact with the Default Domain Policy defined in AD, but I know one thing - the password I am trying to reset it to matches the requirements of the policies defined in Citrix Password Manager and in Active Directory itself. The really annoying thing is, even when it fails to reset the password with this error, it obviously changes the password in some way, because after this failure I can't log on again with the old password. The Citrix Self-Service Features account I have chosen is a Domain Admin, so I don't anticipate a privileges issue. I can unlock accounts, so why can't I reset passwords? I am on the verge of tearing my hair out here, as I have been trying on and off for weeks to get this damned bit of software working. Any help at all would be most gratefully received.........pleeeaassseeeee..... TIA, JRR -- "On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into the machine wrong figures, will the right answers come out?' I am not able rightly to apprehend the kind of confusion of ideas that could provoke such a question." http://raythestray.blogspot.com ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
