Minimum password age?

 

From: James Rankin [mailto:[email protected]] 
Sent: Wednesday, October 28, 2009 6:49 AM
To: NT System Admin Issues
Subject: Citrix Password Manager (again)

 

After much battling I stand on the cusp of having Citrix Password
Manager 4.6 SP1 working in my XenApp environment......so close I can
almost smell it. I've warred through problems with SSL certificates,
moving from 64 to 32-bit, failures to contact the service, countless
installations and reinstallations of both the service and the plugin -
yet I am still plagued by one last issue.

I have the service running on a Windows 2003 server and configured with
the basic options, using an Active Directory store. I have the plugin
installed on a Windows 2008 x64 server alongside XenApp itself. When I
log on to the XenApp server, I can register my security questions just
fine. From the Account Self-Service link, I can use the security
questions to unlock my AD user account with no issue. However - every
time I try to use the Account Self-Service link to reset my password, I
provide the answers to the questions, yet when I try to reset the
password I get this error....

The password does not meet the password policy requirements. Check the
minimum length, password complexity and password history requirements.

Now I know that there are password policies - both "default" and
"domain" - defined inside Citrix Password Manager and I have not
modified these at all. I am also not sure how they interact with the
Default Domain Policy defined in AD, but I know one thing - the password
I am trying to reset it to matches the requirements of the policies
defined in Citrix Password Manager and in Active Directory itself. The
really annoying thing is, even when it fails to reset the password with
this error, it obviously changes the password in some way, because after
this failure I can't log on again with the old password.

The Citrix Self-Service Features account I have chosen is a Domain
Admin, so I don't anticipate a privileges issue. I can unlock accounts,
so why can't I reset passwords? I am on the verge of tearing my hair out
here, as I have been trying on and off for weeks to get this damned bit
of software working. Any help at all would be most gratefully
received.........pleeeaassseeeee.....


TIA,



JRR

-- 
"On two occasions...I have been asked, 'Pray, Mr Babbage, if you put
into the machine wrong figures, will the right answers come out?' I am
not able rightly to apprehend the kind of confusion of ideas that could
provoke such a question."

http://raythestray.blogspot.com

 

 

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