Its no better. Were currently using 2 of them and they are horrible imho. 
Support takes about 2 weeks to get back to us.

Regards,
 
Chris Orovet  Technical Support

O: (727)812-0276 Ext. 125
F: (727)812-0278
Email: [email protected]
Web: http://www.atsi-inc.com


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-----Original Message-----
From: Andy Ognenoff [mailto:[email protected]] 
Sent: Friday, October 30, 2009 12:51 PM
To: NT System Admin Issues
Subject: RE: New firewall recommendations

>Support was so hideous for me on a TZ series, around 2005 I think, that I
>have refused to deal with them ever since, and do not recommend them to any
>clients I come across.   They may have changed and improved since then, but
>I haven't bothered to check back with them due to the negative experiences
>I had then.

I had the same experience around that time frame; however, I haven't had to
contact support for anything since either - it just runs. But I haven't
tried the NSA series yet - still on a Pro 2040.

 - Andy O.



~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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