I posted this over at EE, thought I would try here as well:
I have an interesting dilemma. I have a server running Windows/Exchange 2003 SP2, and a user running Outlook 2007. The other day she reported that her computer kept asking for her password. When I looked at it, it was her email that kept prompting for a user name and password. Her user account was under jpsmith (fake name of course...:)) and her password had not been changed. So I deleted and recreated her profile, thinking that would fix it, but it kept coming back requesting a password. Her computer is on the domain, and she can access network files and such. I then tried to create a new profile again, but this time when I put her account under the server name in the Outlook setup, a "Check Name, Microsoft Outlook does not recognize" message came up and asked for a different account. The choice that came up was her name, strangely enough. But when I looked at the properties of the account it was showing, it had her login as jsmith, not jpsmith. So I went to the server and looked everywhere in AD and Exchange, but could not find that account anywhere. So I assume it is some sort of orphaned user account. I also know its something server related, because I logged into another domain pc with her proper credentials and tried to add her mailbox and the same thing happened. Where do I go to find this account and remove it? Exchange? AD? Thanks, Jay ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
