I tried that, still came up. It brings up the Check Name, Microsoft Office does not recognize and then gives the person's name as an option to add. When I click on the name and choose Properties, it gives the following LDAP query:
/ou=Domain/o=Netbios name/cn=Recipients/cn=jsmith jsmith is nowhere to be found on either DC, in AD Find or in adsiedit. So where does it keep bringing this up - in the OAB? Jay From: Benjamin Zachary - Lists Sent: Tue 11/24/2009 10:10 PM To: NT System Admin Issues Subject: RE: Outlook does not recognize You may get this if you have hide the user from the organization checkbox because when you goto setup the account outlook cannot find the username in the GAL. What you can do is goto the user account, right click and exchange features and remove all exchange attributes, this will orphan the mailbox. Then go into exchange, drill down to mailboxes, do an update and you should see her mailbox with an X on it, then right click and re-associate it with the user. From: Jay Dale [mailto:[email protected]] Sent: Tuesday, November 24, 2009 10:19 PM To: NT System Admin Issues Subject: Outlook does not recognize I posted this over at EE, thought I would try here as well: I have an interesting dilemma. I have a server running Windows/Exchange 2003 SP2, and a user running Outlook 2007. The other day she reported that her computer kept asking for her password. When I looked at it, it was her email that kept prompting for a user name and password. Her user account was under jpsmith (fake name of course...:)) and her password had not been changed. So I deleted and recreated her profile, thinking that would fix it, but it kept coming back requesting a password. Her computer is on the domain, and she can access network files and such. I then tried to create a new profile again, but this time when I put her account under the server name in the Outlook setup, a "Check Name, Microsoft Outlook does not recognize" message came up and asked for a different account. The choice that came up was her name, strangely enough. But when I looked at the properties of the account it was showing, it had her login as jsmith, not jpsmith. So I went to the server and looked everywhere in AD and Exchange, but could not find that account anywhere. So I assume it is some sort of orphaned user account. I also know its something server related, because I logged into another domain pc with her proper credentials and tried to add her mailbox and the same thing happened. Where do I go to find this account and remove it? Exchange? AD? Thanks, Jay ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
