google "offline nt password & registry editor" saved me more than once.
On Thu, Dec 3, 2009 at 3:45 PM, Len Hammond <[email protected]> wrote: > Dell Latitude Genuises: > > Just had a call from a customer. He decided to set an account password on > his Latitude laptop three days ago. He did this after drinking a bottle of > wine, and now he can't remember his password. He either typed it wrong twice > when setting it or doesn't remember it. Either way he can't get into his > machine. He also doesn't remember or can't figure out what the Admin > password is either. He does own the box and apparently he recently talked > with Dell about this specific Service Tag to get drivers for a refresh. This > is the box he has been using for some class he is taking so he needs to get > the data off of it. It runs fine, he just can't get into it. > > He can pull the HDD and put it in an external case and attach it to another > machine to grab the data before he wipes and reinstalls the OS. I have never > tried to "repair" an operating system installation to reset passwords and I > really think that will not work. Anyway, he is going to try a repair before > he pulls the drive and recovers his data and then rebuilds. I believe that > there are no viruses involved, but it did sound like alcohol was involved > <grin>. > > Anyone have any thoughts, I can try or pass on to him? > > Len Hammond > CSI:Hartland > [email protected] > > > > > > -- Organization and good planning are just crutches for people that can't handle stress and caffeine. - unknown ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
