I'm surprised nobody's mentioned this.

 

http://home.eunet.no/pnordahl/ntpasswd/

 

 

 

 

Phillip Partipilo

Parametric Solutions Inc.

Jupiter, Florida

(561) 747-6107

 

 

From: Tim Evans [mailto:[email protected]] 
Sent: Thursday, December 03, 2009 5:46 PM
To: NT System Admin Issues
Subject: RE: Latitude access problem

 

reset the administrator password?

 

From: Len Hammond [mailto:[email protected]] 
Sent: Thursday, December 03, 2009 2:44 PM
To: NT System Admin Issues
Subject: Re: Latitude access problem

 

That gets me in to the box but I don't seem to be able to change the
password to his account. It says that it can't do it. At least we can easily
get to his data.

 

Thanks for the help.


Len Hammond
CSI:Hartland
[email protected]

On Thu, Dec 3, 2009 at 4:52 PM, Tim Evans <[email protected]> wrote:

Have him boot off of http://www.piotrbania.com/all/kon-boot/ and reset the
password. No reinstall needed

 

From: Len Hammond [mailto:[email protected]] 
Sent: Thursday, December 03, 2009 1:45 PM
To: NT System Admin Issues
Subject: Latitude access problem

 

Dell Latitude Genuises:

 

Just had a call from a customer. He decided to set an account password on
his Latitude laptop three days ago. He did this after drinking a bottle of
wine, and now he can't remember his password. He either typed it wrong twice
when setting it or doesn't remember it. Either way he can't get into his
machine. He also doesn't remember or can't figure out what the Admin
password is either. He does own the box and apparently he recently talked
with Dell about this specific Service Tag to get drivers for a refresh. This
is the box he has been using for some class he is taking so he needs to get
the data off of it. It runs fine, he just can't get into it.

 

He can pull the HDD and put it in an external case and attach it to another
machine to grab the data before he wipes and reinstalls the OS. I have never
tried to "repair" an operating system installation to reset passwords and I
really think that will not work.  Anyway, he is going to try a repair before
he pulls the drive and recovers his data and then rebuilds. I believe that
there are no viruses involved, but it did sound like alcohol was involved
<grin>.

 

Anyone have any thoughts, I can try or pass on to him?


Len Hammond
CSI:Hartland
[email protected]

 

 

 

 

 

 

 

 

 

 

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