As I was not either. At my former place it all came down to money, who was cheaper. The only influence I had was to choose the competition which did not include McAfee or Symantec. Not the best way to do things but then some places don't think like that mine did/does.
Jon On Mon, Dec 14, 2009 at 10:34 AM, Steve Kelsay <[email protected]> wrote: > I was hoping you would have said, “Yes, they had support problems in the > past, but are now rated as the best tech support in the industry!” Alas. > > > > When I switched, they wanted to know why, which was the first contact I had > been able to have with them in two tears that was related to any topic sent > them, and they indicated they were completely revamping their support. They > also said we had not purchased support for the product. Perhaps that was > true during the renewal, but we had purchased it for the previous two, and > renewed what they sent us. Since they never responded to my complaints of no > support for two years, I presume their revamp was not an issue for us. So, I > had hoped someone would have told me how their experience was much better > than mine. > > > > I too think Vipre is our best choice, but I am not the person making the > final decision here. > > > > *From:* Jon Harris [mailto:[email protected]] > *Sent:* Monday, December 14, 2009 10:28 AM > > *To:* NT System Admin Issues > *Subject:* Re: Vipre Competition > > > > I agree but you asked which vendor would we look at IF Vipre was not > available. I did not want to imply that NOD32 was my first choice either. > It is simply on my short list. I have had enough issues with McAfee and > Symantec in the past where either they cost me time or allowed bugs through > to keep them off the short list. I have had set up issues with ForeFront > but it is getting a major rewrite that I would be keeping it on my short > list. I had similar setup issues with NOD32 but I could live with set up > issues I can't put up with letting bugs through or killing machines during > updates. > > > > Jon > > On Mon, Dec 14, 2009 at 8:58 AM, Steve Kelsay <[email protected]> wrote: > > Our problem with eset was there implosion of tech support. After getting > status messages of “I don't know how to handle that object” and no response > from their tech support, we determined them to be non-responsive. They did > not let a threat though, but really, how could we tell with status messages > like that and no one to tell me what that meant? > > > > The first subscription we had with them, they were wonderful. Then the > second renewal period, they collapsed on us. That was when we went with > Vipre. > > > > *From:* Jon Harris [mailto:[email protected]] > *Sent:* Friday, December 11, 2009 8:52 PM > > > *To:* NT System Admin Issues > > *Subject:* Re: Vipre Competition > > > > Personally I would want to look at the new Forefront and v 3 NOD before I > made any decisions if Vipre is not available. > > > > Jon > > On Fri, Dec 11, 2009 at 10:32 AM, Steve Kelsay <[email protected]> wrote: > > OK. If for some reason, we cannot use Vipre (which is my choice at this > point), what is the second best choice of AV/Anti Malware attacks? > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > > > > > > > > > > > > > > > > > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
