Well, Richard's installation went without a hitch.  The product simply 
does not seem to work.  I have no confidence in its ability to function as 
an anti-malware product.

IS there a mechanism for a roll-back to 3.1 (and maintain policy settings 
and agents)?
--
Richard D. McClary
Systems Administrator, Information Technology Group 
ASPCA®
1717 S. Philo Rd, Ste 36
Urbana, IL  61802
 
[email protected]
 
P: 217-337-9761
C: 217-417-1182
F: 217-337-9761
www.aspca.org
 
The information contained in this e-mail, and any attachments hereto, is 
from The American Society for the Prevention of Cruelty to Animals® (ASPCA
®) and is intended only for use by the addressee(s) named herein and may 
contain legally privileged and/or confidential information. If you are not 
the intended recipient of this e-mail, you are hereby notified that any 
dissemination, distribution, copying or use of the contents of this 
e-mail, and any attachments hereto, is strictly prohibited. If you have 
received this e-mail in error, please immediately notify me by reply email 
and permanently delete the original and any copy of this e-mail and any 
printout thereof.
 

Stu Sjouwerman <[email protected]> wrote on 03/09/2010 04:49:20 
PM:

> All,
> 
> We have had had Richard contacted by tier 2 and we worked with Steve
> Ens on his key issue. 
> 
> It?s true we are very busy, but the vast majority of installations 
> go without a hitch. 
> 
> Yes, the fact we have SQL express now does cause a wrinkle here and 
> there, but that?s easy to 
> explain and get to work.
> 
> There are actually no large ?known issues? with the new V4 release. 
> I can see the stats from 
> here and there are 1,700 servers installed with Version 4.
> 
> Hope this helps,
> 
> Warm regards,
> 
> 
> Stu Sjouwerman
> Co-Founder, Publisher, Sunbelt Media
> P: +1-727-562-0101 ext 218
> F: +1-727-562-5199
> [email protected]
> 
> 
> 
> 
> From: [email protected] [mailto:[email protected]] 
> Sent: Tuesday, March 09, 2010 3:05 PM
> To: NT System Admin Issues
> Subject: Re: VIPRE 4 Enterprise
> 
> 
> Support just returned my call... 
> 
> 1. They are downloading logs.  Mine is not the first complaint 
> they're receive concerning the inability to push out new agents. 
> 
> 2. The fact that remote report servers or consoles do not work is 
> also a known issue.  My rep said their developers are pounding away 
> at the code trying to figure out why that broke. 
> 
> Hope this is helpful... 
> -- 
> richard 
> 
> Steve Ens <[email protected]> wrote on 03/09/2010 01:49:28 PM:
> 
> > No, not screwed...just can't get any updates, etc.  Usually support 
> > is great, but for the life of me, nobody is getting back to me or 
> > answering email or phones.
> 
> > On Tue, Mar 9, 2010 at 11:11 AM, James Rankin <[email protected]> 
wrote:
> > Does that mean your deployment is completely screwed? I've been 
> > hanging off on the upgrade process for a while now, and I don't 
> > fancy doing it if there are going to be a lot of potential 
problems.... 
> > 
> 
> > On 9 March 2010 16:58, <[email protected]> wrote: 
> > 
> > Well, I upgraded my VIPRE server to version 4 Enterprise.  They're 
> > right - it is indeed the end of AV as I knew it!  Now, how to I 
> > protect my network w/o AV?  I can't believe this was in beta testing
> > since November! 
> > 
> > I'm also rather tired of "Solomon and Sheba"...  I guess that, 
> > considering the wait time, I'm not the only one with VIPRE 4 
> > Enterprise problems...
> > -- 
> > Richard D. McClary 
> > Systems Administrator, Information Technology Group 
> > ASPCA® 
> > 1717 S. Philo Rd, Ste 36 
> > Urbana, IL  61802 
> > 
> > [email protected] 
> > 
> > P: 217-337-9761 
> > C: 217-417-1182 
> > F: 217-337-9761 
> > www.aspca.org 
> > 
> > The information contained in this e-mail, and any attachments 
> > hereto, is from The American Society for the Prevention of Cruelty
> to Animals®
> > (ASPCA®) and is intended only for use by the addressee(s) named 
> > herein and may contain legally privileged and/or confidential 
> > information. If you are not the intended recipient of this e-mail, 
> > you are hereby notified that any dissemination, distribution, 
> > copying or use of the contents of this e-mail, and any attachments 
> > hereto, is strictly prohibited. If you have received this e-mail in 
> > error, please immediately notify me by reply email and permanently 
> > delete the original and any copy of this e-mail and any printout 
thereof. 
> > 
> > 
> > 
> > 
> > 
> 
> > -- 
> > "On two occasions...I have been asked, 'Pray, Mr Babbage, if you put
> > into the machine wrong figures, will the right answers come out?' I 
> > am not able rightly to apprehend the kind of confusion of ideas that
> > could provoke such a question."
> 
> > 
> > 
> > 
> > 
> > 
> 
> 
> 
> 
~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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