Greetings!

I got an emergency call MON regarding one of my users (a poison center 
agent).  She was unable to log into any of the workstations in our 
network.  Other agents were able to log into her primary workstation.  She 
was getting the "usual error" that the password was incorrect (and to 
check the CapsLock key).

I used ADUC from my workstation to reset her password.  Still no access...

I tried ADUC from two different domain controllers, and tried setting 
different passwords.  Still no access...

I also checked her account properties.  The "login hours" were set to full 
access, 168 hours per week.  The account is not locked.

Domain is Windows 2003 "Native" (not R2).  Workstations are all WinXP Pro 
SP3.

Before I bring out the big artillery (delete her account, re-create it, 
and then re-assign permissions to all her files, shares, etc), what else 
to check?

Thanks...
--
Richard D. McClary
Systems Administrator, Information Technology Group 
ASPCA®
1717 S. Philo Rd, Ste 36
Urbana, IL  61802
 
[email protected]
 
P: 217-337-9761
C: 217-417-1182
F: 217-337-9761
www.aspca.org
 
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