Keyboard got a stuck key? That happens a lot here....

On 1 June 2010 13:53, <[email protected]> wrote:

>
> Greetings!
>
> I got an emergency call MON regarding one of my users (a poison center
> agent).  She was unable to log into any of the workstations in our network.
>  Other agents were able to log into her primary workstation.  She was
> getting the "usual error" that the password was incorrect (and to check the
> CapsLock key).
>
> I used ADUC from my workstation to reset her password.  Still no access...
>
> I tried ADUC from two different domain controllers, and tried setting
> different passwords.  Still no access...
>
> I also checked her account properties.  The "login hours" were set to full
> access, 168 hours per week.  The account is not locked.
>
> Domain is Windows 2003 "Native" (not R2).  Workstations are all WinXP Pro
> SP3.
>
> Before I bring out the big artillery (delete her account, re-create it, and
> then re-assign permissions to all her files, shares, etc), what else to
> check?
>
> Thanks...
> --
> Richard D. McClary
> Systems Administrator, Information Technology Group
> *ASPCA®*
> 1717 S. Philo Rd, Ste 36
> Urbana, IL  61802
>
> [email protected]
>
> P: 217-337-9761
> C: 217-417-1182
> F: 217-337-9761
> *www.aspca.org* <http://www.aspca.org/>
>
>
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