I agree on all points but the email archival.

Meaning, I think email archival is desirable in a wide range of
circumstances including the regulatory ones.

File archival, however, is best served by not having to do it at all, or
implementing better document management on a whole so that one does not end
up with 9000 different versions of files that people feel they absolutely
*need*.

-ASB: http://XeeSM.com/AndrewBaker


On Mon, Jun 28, 2010 at 6:14 PM, Kurt Buff <[email protected]> wrote:

> On Mon, Jun 28, 2010 at 14:16, Mike Tellson
> <[email protected]> wrote:
> > My company is looking to implement an archiving solution for both file
> > servers and exchange mailboxes.  After several vendors came out and gave
> a
> > “dog and pony show” the two products that appear to be what we are
> looking
> > for are CommVault Simpana and Sunbelt’s Exchange archiver & File
> archiver.
> > Does anyone on this list have experience with either of these products?
> > What are your opinions of each (good, bad, or ugly)?
>
> I have some peripheral experience with the Sunbelt stuff - I didn't
> implement it myself, and it was given to one of my minions by the IT
> manager, which pissed me off no end.
>
>     o- Don't mix the implementation of the two products - Just.
> Don't. In particular, don't mix the archive files into the same
> directories.
>
>     o- Make sure you don't throw random crappy old hardware at it.
>
> My next points are true of any complex solution like this:
>
>     o- Don't give it to a junior sysadmin to implement.
>
>     o- Make sure you have a comprehensive plan for implementation and
> testing
>
> Specific issues that come to mind immediately:
>
>     o- We had to make exceptions for several different file types
> (.mdb, CAD drawings, and some others) because the clients couldn't
> stand the wait time for the retrieval from the archiver, and the
> client would hang, and then we'd have to unarchive the file manually.
>
>     o- Once the emails and files have been archived and mingled in
> the directories created on the archive server, there is no
> distinguishing them, in any way.
>
> We cheaped out and used an older server with poor RAID hardware for
> the OS drives, and we're still paying the price.
>
> There are other problems, but I'll leave you with a bit of philosophy:
>
>     o- Adding more disk is probably cheaper than trying to do file
> archiving. The cost of the software and the maintenance/management
> overhead almost certainly more expensive than adding more disk.
>
>     o- Email archiving is the same story with one caveat: the only
> real justification for it: Legal protection. If you need email
> archiving for regulatory compliance, customer service or contractual
> issues, you're good to go. Otherwise, don't do it.
>
> Kurt
>
>

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