All the drives listed in the advisory are 15k drives. Mine are 10k drives. Do you think this is still applicable?

Jeff Steward wrote:
Advisory: (Revision) FIRMWARE UPGRADE REQUIRED to Avoid Timeouts and SCSI Downshifts on Certain HP Ultra320 SCSI Hard Drives Configured with HP ProLiant or Integrity Servers *http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=373244&prodTypeId=12169&objectID=c00859596 <http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=373244&prodTypeId=12169&objectID=c00859596>*
*
*
Start there.

*-Jeff Steward
*
On Thu, Sep 2, 2010 at 1:46 PM, Bill Humphries <[email protected] <mailto:[email protected]>> wrote:

    Hi all,

    So, a couple of months ago, I posted about a backup job for a 600
    gig information store taking 80 hours using BE over a gigabit
    ethernet to a tape library.  I still have issues.

    It looks like when the mail server (exchange 2003 on dl360 with
    msa30 attached via scsi) is booted it logs a warning "SCSI bus
    fault occurred on Storage Box box 0, , Port 0 of Array Controller
     in slot 2.
    This may result in a "downshift" in transfer rate for one or more
    hard drives on the bus."

    The array controller in slot 2 is a 6400.  All the drives are
    ultra320 10k.

    It then logs a couple of errors that state "The device,
    \Device\Scsi\cpqcissm2, did not respond within the timeout period."

    Couple of things I have noticed:  The MSA does not have a
    terminator on the B scsi connection.  Anyone know if these are
    self terminating and I don't need one?

    Also, it looks like the EMU for the array was never connected to a
    switch.  I thought I'd connect it and see what information it
    would give me.  The EMU is seated, but doesn't seem active at all.
     no light and no activity when i attach it to a switch.  seems
    dead.  If this EMU failed, could that cause the array to downshift?

    Any other ideas for what I should be looking for to troubleshoot this?

    Thanks.

    Bill



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