Yeah, and there is my conundrum.  That server is six years old and the 
MSA is 4 years old.  We don't have a support contract with HP, thus why 
I'm slumming on the list server instead of calling HP.
 
thanks.

 Jeff Steward wrote:
> I missed that fact.  If you were to open a case with HP the first 
> steps they will have you do after sending logs and such is to update 
> any outdated firmware and HBA drivers, so you might as well start 
> there if you haven't done so.  If you are already running the latest 
> firmware and drivers, open a case with HP support and they will help 
> you get to the bottom of this.  You can check the documentation on 
> HP's site regarding the self-termination question.
>
> -Jeff Steward
>
> On Thu, Sep 2, 2010 at 2:05 PM, Bill Humphries <[email protected] 
> <mailto:[email protected]>> wrote:
>
>     All the drives listed in the advisory are 15k drives.  Mine are
>     10k drives.  Do you think this is still applicable?
>
>
>     Jeff Steward wrote:
>
>         Advisory: (Revision) FIRMWARE UPGRADE REQUIRED to Avoid
>         Timeouts and SCSI Downshifts on Certain HP Ultra320 SCSI Hard
>         Drives Configured with HP ProLiant or Integrity Servers
>         
> *http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=373244&prodTypeId=12169&objectID=c00859596
>         
> <http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=373244&prodTypeId=12169&objectID=c00859596>
>         
> <http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=373244&prodTypeId=12169&objectID=c00859596
>         
> <http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=373244&prodTypeId=12169&objectID=c00859596>>*
>         *
>         *
>         Start there.
>
>         *-Jeff Steward
>         *
>
>         On Thu, Sep 2, 2010 at 1:46 PM, Bill Humphries
>         <[email protected] <mailto:[email protected]>
>         <mailto:[email protected] <mailto:[email protected]>>>
>         wrote:
>
>            Hi all,
>
>            So, a couple of months ago, I posted about a backup job for
>         a 600
>            gig information store taking 80 hours using BE over a gigabit
>            ethernet to a tape library.  I still have issues.
>
>            It looks like when the mail server (exchange 2003 on dl360 with
>            msa30 attached via scsi) is booted it logs a warning "SCSI bus
>            fault occurred on Storage Box box 0, , Port 0 of Array
>         Controller
>             in slot 2.
>            This may result in a "downshift" in transfer rate for one
>         or more
>            hard drives on the bus."
>
>            The array controller in slot 2 is a 6400.  All the drives are
>            ultra320 10k.
>
>            It then logs a couple of errors that state "The device,
>            \Device\Scsi\cpqcissm2, did not respond within the timeout
>         period."
>
>            Couple of things I have noticed:  The MSA does not have a
>            terminator on the B scsi connection.  Anyone know if these are
>            self terminating and I don't need one?
>
>            Also, it looks like the EMU for the array was never
>         connected to a
>            switch.  I thought I'd connect it and see what information it
>            would give me.  The EMU is seated, but doesn't seem active
>         at all.
>             no light and no activity when i attach it to a switch.  seems
>            dead.  If this EMU failed, could that cause the array to
>         downshift?
>
>            Any other ideas for what I should be looking for to
>         troubleshoot this?
>
>            Thanks.
>
>            Bill
>
>
>
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