Same thing happens with a copy of the document.  No other add-ins that
the other users don't have.  Only add-ins in Excel (for all users) is
for ZetaFax.

 

_____________________________

Cameron Cooper

Network Administrator | CompTIA A+ Certified

Aurico Reports, Inc

Phone: 847-890-4021 | Fax: 847-255-1896

[email protected] | www.aurico.com

 

From: Jonathan Link [mailto:[email protected]] 
Sent: Friday, September 03, 2010 12:51 PM
To: NT System Admin Issues
Subject: Re: Excel Sharing Violation

 

What happens on a copy of the document?

Are there addins in use by others that he might not have, or has an
older version?

On Fri, Sep 3, 2010 at 1:49 PM, Cameron Cooper <[email protected]>
wrote:

I've looked all over the intertubes and haven't found anything to help
resolve the following issue....

 

We have several users that share a workbook in Excel 2010 (on windows
7), all can access the workbook and save except one user.  When the one
user goes to save they get the following error: Your changes could not
be saved to "filename" because of a sharing violation.  Try saving to a
different file.  When you click on "help", it mentions that the
antivirus active protection is causing the issue.  We have Vipre
Enterprise Premium installed and when I looked at the active
protection/quarantine/blocked items there's nothing there.  Here are the
steps I've taken so far:

 

-          Stopped the Vipre services, opened the excel workbook and
still receive the same error

-          Checked the NIC properties, all set accordingly

-          Checked that the computer was part of the domain and it's on
the correct domain

-          Checked the workbooks permissions on the network share and
the user has full rights

-          Switched the user from Power User to Administrator and still
the same error comes up

-          Removed and then recreated the users profile in windows and
still the same error comes up

-          Checked the users account properties in AD to confirm that
the account wasn't locked out and that they were a member in the correct
groups

 

At a loss here on what could be causing this.

 

_____________________________

Cameron Cooper

Network Administrator | CompTIA A+ Certified

Aurico Reports, Inc

Phone: 847-890-4021 | Fax: 847-255-1896

[email protected] | www.aurico.com <http://www.aurico.com/> 

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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