Remember the three R's of Microsoft - Restart, Repair, Reinstall John W. Cook Systems Administrator Partnership for Strong Families
________________________________ From: Jonathan Link <[email protected]> To: NT System Admin Issues <[email protected]> Sent: Fri Sep 03 14:04:23 2010 Subject: Re: Excel Sharing Violation Normal.dot is applicable to MS Word. There isn't really a normal template for Excel. On Fri, Sep 3, 2010 at 2:02 PM, Cameron Cooper <[email protected]<mailto:[email protected]>> wrote: Will have to try that. _____________________________ Cameron Cooper Network Administrator | CompTIA A+ Certified Aurico Reports, Inc Phone: 847-890-4021 | Fax: 847-255-1896 [email protected]<mailto:[email protected]> | www.aurico.com<http://www.aurico.com/> From: Shauna Hensala [mailto:[email protected]<mailto:[email protected]>] Sent: Friday, September 03, 2010 12:59 PM To: NT System Admin Issues Subject: RE: Excel Sharing Violation you could try del or rename the users normal.dot. It will recreate - hopefully without the error. ________________________________ Subject: RE: Excel Sharing Violation Date: Fri, 3 Sep 2010 12:56:35 -0500 From: [email protected]<mailto:[email protected]> To: [email protected]<mailto:[email protected]> Same thing happens with a copy of the document. No other add-ins that the other users don’t have. Only add-ins in Excel (for all users) is for ZetaFax. _____________________________ Cameron Cooper Network Administrator | CompTIA A+ Certified Aurico Reports, Inc Phone: 847-890-4021 | Fax: 847-255-1896 [email protected]<mailto:[email protected]> | www.aurico.com<http://www.aurico.com/> From: Jonathan Link [mailto:[email protected]<mailto:[email protected]>] Sent: Friday, September 03, 2010 12:51 PM To: NT System Admin Issues Subject: Re: Excel Sharing Violation What happens on a copy of the document? Are there addins in use by others that he might not have, or has an older version? On Fri, Sep 3, 2010 at 1:49 PM, Cameron Cooper <[email protected]<mailto:[email protected]>> wrote: I’ve looked all over the intertubes and haven’t found anything to help resolve the following issue…. We have several users that share a workbook in Excel 2010 (on windows 7), all can access the workbook and save except one user. When the one user goes to save they get the following error: Your changes could not be saved to “filename” because of a sharing violation. Try saving to a different file. When you click on “help”, it mentions that the antivirus active protection is causing the issue. We have Vipre Enterprise Premium installed and when I looked at the active protection/quarantine/blocked items there’s nothing there. Here are the steps I’ve taken so far: - Stopped the Vipre services, opened the excel workbook and still receive the same error - Checked the NIC properties, all set accordingly - Checked that the computer was part of the domain and it’s on the correct domain - Checked the workbooks permissions on the network share and the user has full rights - Switched the user from Power User to Administrator and still the same error comes up - Removed and then recreated the users profile in windows and still the same error comes up - Checked the users account properties in AD to confirm that the account wasn’t locked out and that they were a member in the correct groups At a loss here on what could be causing this. _____________________________ Cameron Cooper Network Administrator | CompTIA A+ Certified Aurico Reports, Inc Phone: 847-890-4021 | Fax: 847-255-1896 [email protected]<mailto:[email protected]> | www.aurico.com<http://www.aurico.com/> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe ntsysadmin ________________________________ CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. 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