you could try del or rename the users normal.dot. It will recreate - hopefully without the error.
Subject: RE: Excel Sharing Violation Date: Fri, 3 Sep 2010 12:56:35 -0500 From: [email protected] To: [email protected] Same thing happens with a copy of the document. No other add-ins that the other users don’t have. Only add-ins in Excel (for all users) is for ZetaFax. _____________________________Cameron CooperNetwork Administrator | CompTIA A+ CertifiedAurico Reports, IncPhone: 847-890-4021 | Fax: [email protected] | www.aurico.com From: Jonathan Link [mailto:[email protected]] Sent: Friday, September 03, 2010 12:51 PM To: NT System Admin Issues Subject: Re: Excel Sharing Violation What happens on a copy of the document?Are there addins in use by others that he might not have, or has an older version?On Fri, Sep 3, 2010 at 1:49 PM, Cameron Cooper <[email protected]> wrote:I’ve looked all over the intertubes and haven’t found anything to help resolve the following issue…. We have several users that share a workbook in Excel 2010 (on windows 7), all can access the workbook and save except one user. When the one user goes to save they get the following error: Your changes could not be saved to “filename” because of a sharing violation. Try saving to a different file. When you click on “help”, it mentions that the antivirus active protection is causing the issue. We have Vipre Enterprise Premium installed and when I looked at the active protection/quarantine/blocked items there’s nothing there. Here are the steps I’ve taken so far: - Stopped the Vipre services, opened the excel workbook and still receive the same error- Checked the NIC properties, all set accordingly- Checked that the computer was part of the domain and it’s on the correct domain- Checked the workbooks permissions on the network share and the user has full rights- Switched the user from Power User to Administrator and still the same error comes up- Removed and then recreated the users profile in windows and still the same error comes up- Checked the users account properties in AD to confirm that the account wasn’t locked out and that they were a member in the correct groups At a loss here on what could be causing this. _____________________________Cameron CooperNetwork Administrator | CompTIA A+ CertifiedAurico Reports, IncPhone: 847-890-4021 | Fax: [email protected] | www.aurico.com ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
