My only response to that is what I have been told from two different Dell Support personnel. I have had a drive fail in an array, both times I had online spares configured and when the first drive failed it took out the array. I was told by the support personnel at Dell, this is normal, when any drive fails in a Raid Array it will probably take out the whole array. Well to me that makes their Raid, more like Aid, since there is no redundancy. After that we stopped ordering Dell's because if you are told that type of info it really makes you wonder about the quality of the products. I have many SuperMicro servers, as a matter of fact 90% of our servers are Supermicro. But the reason for that is I have SUPER Support for them 20 minutes away. The company that makes them is 18 miles away. They have also made some of the top 100 Supercomputers in the world. Where I live it will take 3-4 hours to get a tech out here to fix one of the Major vendors products. Their nearest techs are 90 minutes away.
From: Erik Goldoff [mailto:[email protected]] Sent: Monday, September 13, 2010 8:43 AM To: NT System Admin Issues Subject: RE: SuperMicro " But the new company now recommends Dell, they want to replace all our servers. " Disagree, at least without something to back that up. There *is* something to be said for having a homogenous family of servers, as far as support and 'institutional knowledge' goes. For some more complex server applications, you might get better support from a SAN vendor, or a virtualization vendor, if they have already certified and worked with a particular vendor and their server equipment. That said, I'd ask for an explanation of why your SuperMicro servers are 'junk' ... can they show statistics and or detailed issues on the components in the SuperMicro that are not present for their chosen Dell ? Erik Goldoff IT Consultant Systems, Networks, & Security ' Security is an ongoing process, not a one time event ! ' From: Holstrom, Don [mailto:[email protected]] Sent: Monday, September 13, 2010 9:17 AM To: NT System Admin Issues Subject: RE: SuperMicro There are many companies that do so, most of them are out west, but if you look up particular parts, several companies sell them and you can get them overnight. AS for re-selling, check out Craigslist or others. We just had a company overlook our entire computer system here at the Museum and one of the main things they said was that SuperMicro was not the way to go. They called those servers junk. I have 7 SuperMicro servers and I love them. I go back to when Dell became a joke because of their failing support. I keep extra SuperMicro servers around to use to replace servers that may die. But the new company now recommends Dell, they want to replace all our servers. Anyone else agree or disagree? From: Webster [mailto:[email protected]] Sent: Thursday, September 09, 2010 7:42 PM To: NT System Admin Issues Subject: SuperMicro Isn't there someone on this list that resells SuperMicro equipment? Would you mind contacting me off list? Thanks Webster [email protected]<mailto:[email protected]> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
