Well one was Raid 5 with two Global Spares, the other was Raid 10 with one 
Global Spare.

From: Erik Goldoff [mailto:[email protected]]
Sent: Monday, September 13, 2010 9:03 AM
To: NT System Admin Issues
Subject: RE: SuperMicro

"  I was told by the support personnel at Dell, this is normal, when any drive 
fails in a Raid Array it will probably take out the whole array.  "

I call Bullsh*t on that !  Unless you're running RAID 0 ( pure striping ) any 
single drive failure in an array should cause degraded performance, but NOT a 
failure.  And if the hot spare doesn't step in to automatically replace a 
failed drive, then it is NOT a hot spare !

Definitely makes me question the quality of the support, if not the product.  I 
have been a fan of the Proliant line all the way back to the original Compaq, 
so that would be my preference based on experience.  But I have no experience 
at all with SuperMicro servers.  But based on your experience, you have 
empirical data to back up your 'favoritism' of the SuperMicro brand, so I'd say 
stick with them until you have a compelling reason to do otherwise.

Erik Goldoff
IT  Consultant
Systems, Networks, & Security
'  Security is an ongoing process, not a one time event ! '
From: Terry Dickson [mailto:[email protected]]
Sent: Monday, September 13, 2010 9:50 AM
To: NT System Admin Issues
Subject: RE: SuperMicro

My only response to that is what I have been told from two different Dell 
Support personnel.  I have had a drive fail in an array, both times I had 
online spares configured and when the first drive failed it took out the array. 
 I was told by the support personnel at Dell, this is normal, when any drive 
fails in a Raid Array it will probably take out the whole array.  Well to me 
that makes their Raid, more like Aid, since there is no redundancy.  After that 
we stopped ordering Dell's because if you are told that type of info it really 
makes you wonder about the quality of the products.  I have many SuperMicro 
servers, as a matter of fact 90% of our servers are Supermicro.  But the reason 
for that is I have SUPER Support for them 20 minutes away.  The company that 
makes them is 18 miles away.  They have also made some of the top 100 
Supercomputers in the world.  Where I live it will take 3-4 hours to get a tech 
out here to fix one of the Major vendors products.  Their nearest techs are 90 
minutes away.


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