I agree, I have not had dozens but several failed, and in every case that was 
not in Dell the Array performed just fine.  It either was a Degraded array 
until the drive was replaced, or it was set to have a Global Spare and 
everything worked just as planned.  I had never heard of this from anyone 
including Dell, before and hope I never hear of it again, but it is the main 
reason we do not order Dell anymore.

-----Original Message-----
From: Charlie Kaiser [mailto:[email protected]] 
Sent: Monday, September 13, 2010 9:10 AM
To: NT System Admin Issues
Subject: RE: SuperMicro

Kinda defeats the whole purpose of raid, doesn't it? I've had dozens of drives 
fail in raid arrays over the years and only once did a drive failure take out a 
server (hmmm... it was a dell, way back in 98). 
Sounds like the support personnel were the typical DKTAFAHITG. I had found the 
PERC controllers to be very solid when we had 3 datacenters full of dell 
servers... 

***********************
Charlie Kaiser
[email protected]
Kingman, AZ
***********************  


> -----Original Message-----
> From: Terry Dickson [mailto:[email protected]]
> Sent: Monday, September 13, 2010 6:50 AM
> To: NT System Admin Issues
> Subject: RE: SuperMicro
> 
> My only response to that is what I have been told from two different 
> Dell
Support
> personnel.  I have had a drive fail in an array, both times I had 
> online
spares configured
> and when the first drive failed it took out the array.  I was told by 
> the
support personnel
> at Dell, this is normal, when any drive fails in a Raid Array it will
probably take out the
> whole array. 



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