You didn't happen to have a remote shutoff to some loudly screaming network device to prompt those simultaneous *issues* did you? <grin>
-Jeff Steward On Thu, Sep 23, 2010 at 11:59 AM, Andrew S. Baker <[email protected]> wrote: > Maybe it wasn't his idea to hire you. > > Or, perhaps, he just needed someone to handle the tedious parts of the > role. > > I worked for a micro-manager for a while who was otherwise a really cool > person, and I was always happy when multiple problems arose > simultaneously... > > > *ASB *(My XeeSM Profile) <http://XeeSM.com/AndrewBaker> > *Exploiting Technology for Business Advantage...* > * * > > > > > On Thu, Sep 23, 2010 at 11:46 AM, Joseph Heaton <[email protected]>wrote: > >> I remember my second IT job, I was hired as the Network Administrator for >> this small company. My boss, the CIO, was also one of the co-founders. >> Whenever something came up, as I'm headed to the server room, to start >> troubleshooting, I would find him there already, at the console, poking >> around, clicking stuff. Was one of the major irritants I had at that place. >> My thought was, "Why did you hire me, if you're not going to trust me to >> take care of the system?" >> >> >>> Ken Schaefer <[email protected]> 9/23/2010 3:29 AM >>> >> Agreed. Making random changes to servers based on "gut feelings" what are >> bad, isn't my idea of a desirable troubleshooting strategy. >> >> Gather facts >> Isolate Issue >> Identify Root Cause >> Implement Fix >> >> Cheers >> Ken >> >> From: Andrew S. Baker [mailto:[email protected]] >> Sent: Thursday, 23 September 2010 6:13 PM >> To: NT System Admin Issues >> Subject: Re: Kick Ass Sysadmin (was RE: It appears that the Symantec Virus >> has affected PGP already) >> >> Another aspect of troubleshooting is the ability to keep track of what are >> actual facts, and what are as-yet-untested-assumptions. >> >> This includes knowing how to classify information that has been given you >> by the end user. >> >> ASB (My XeeSM Profile)<http://XeeSM.com/AndrewBaker> >> Exploiting Technology for Business Advantage... >> >> On Thu, Sep 23, 2010 at 2:42 AM, James Rankin <[email protected] >> <mailto:[email protected]>> wrote: >> It's not what you Google, it's how you Google it. Even when interviewing >> now I tend to try and look for people who can work problems out rather than >> people who can simply rhyme off lists of stuff - and I'm always keen on >> people who check the obvious things first. (Think "how would you >> troubleshoot a GPO that's failing to apply" rather than "name the FSMO >> roles".) There's an art to troubleshooting technical issues that's sometimes >> hard to define. It's probably the old "clean minds and scruffy minds" thing. >> Scruffy minds move in unexpected directions and try things that wouldn't >> necessarily make sense. I can remember fixing some random server hang just >> by stopping a service I didn't like the look of. It's only afterwards that >> we realised that particular app was opening loads of ports and generally >> monopolising the system. I didn't really know what I was looking for, until >> I found it. >> On 23 September 2010 00:31, Jonathan Link <[email protected] >> <mailto:[email protected]>> wrote: >> Sometimes I wonder if I'm just a good googler... Seems like 90% of my >> issues have been tackled (and documented!) by someone else. >> >> >> >> On Wed, Sep 22, 2010 at 7:17 PM, David Lum <[email protected]<mailto: >> [email protected]>> wrote: >> The place with the ad you mean? I don't remember, but here's one in NY >> that is not completely different: >> http://www.linkedin.com/jobs?viewJob=&jobId=1007553 >> >> I do think I am generaly kick-ass, just don't call me an expert at >> anything. My specialty is the near-vertical leanning curve that is needed on >> an occcasional basis. I get stuff like this almost every month: >> Q. "Hey Dave, is this possible?" >> -or- >> "Hey this infrastructure piece is down and the guy who usually manages it >> is out and there's no documentation, can you make it work?" >> >> In both cases: >> A. "No clue..I mean in theory it is somehow possible" <run off> <back in >> 45 minutes> "yeah we can do it, here's a script/tool/some other clever >> capability". >> >> The answer of course sometimes comes from this list, or Exchange list, or >> Michael B. Smith. >> >> Ok I'm not kick ass at all, but I know how to contact a LOT of guys who >> are... >> >> Dave "my expertise is knowing experts and how to contact them" Lum >> ________________________________ >> From: Steven M. Caesare [[email protected]<mailto:[email protected] >> >] >> Sent: Wednesday, September 22, 2010 1:46 PM >> To: NT System Admin Issues >> Subject: RE: It appears that the Symantec Virus has affected PGP already >> Hehe.. type of org? >> >> -sc >> >> From: David Lum [mailto:[email protected]<mailto:[email protected]>] >> Sent: Wednesday, September 22, 2010 2:26 PM >> To: NT System Admin Issues >> Subject: RE: It appears that the Symantec Virus has affected PGP already >> >> That reminds me, I was looking at job openings and once place had the job >> description on their website "looking for someone who is kick ass at finding >> technical solutions...". Being an informalish kind of guy, I was tempted to >> apply just based on that kind of verbiage. >> >> Still like %dayjob% enough to not apply though... >> >> Dave >> >> From: Steven M. Caesare [mailto:[email protected]<mailto: >> [email protected]>] >> Sent: Wednesday, September 22, 2010 10:16 AM >> To: NT System Admin Issues >> Subject: RE: It appears that the Symantec Virus has affected PGP already >> >> I'm using that on my next technical evaluation summary. >> >> -sc >> >> >> >> >> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ >> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ >> >> --- >> To manage subscriptions click here: >> http://lyris.sunbelt-software.com/read/my_forums/ >> or send an email to [email protected] >> with the body: unsubscribe ntsysadmin >> >> >> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ >> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ >> >> --- >> To manage subscriptions click here: >> http://lyris.sunbelt-software.com/read/my_forums/ >> or send an email to [email protected] >> with the body: unsubscribe ntsysadmin >> >> > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
