I think you are SOL unless the support guy made a backup before doing
the reinstall.
Entourage's database is crap and prone to corruption. If an Entourage
user is on Exchange I always try to make sure they understand that
Entourage is crap and the database WILL have issues, so keep messages on
Exchange.
Bill
Juma, Lumumba wrote:
Hi All,
We have a really crazy case here. One of the IT Support guys opted to uninstall Office
2008 and reinstall afresh because mails being delivered in Entourae showed the recipient
as the previous owner of the IMac. I am being told the installation was successful, but
the database prompted for a rebuild which it also did successfully. The user had created
a whole folder structure in "My Computer"and moved mails from the Exchange
mailbox. The strange thing is the structure is intact after the reinstallation but some
mails have disappeared in many of the folders.
Any idea how to recover these mails? I am particularly not a Mac fan, we just
seem to land into issues with Macs.
Cheers,
Lumumba.
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