No backup seems to have been made. Entourage doesn't seem to have autoarchival either.
-----Original Message----- From: Terry Dickson [mailto:[email protected]] Sent: Tuesday, October 05, 2010 5:13 PM To: NT System Admin Issues Subject: RE: Mails Lost during Uninstall/Reinstall of Entourage 2008 OK not sure it this helps, but is autoarchival turned on? I know it was on Office 2007 by default so it would archive older email if you did not turn that off in install. -----Original Message----- From: Juma, Lumumba [mailto:[email protected]] Sent: Tuesday, October 05, 2010 9:00 AM To: NT System Admin Issues Subject: Mails Lost during Uninstall/Reinstall of Entourage 2008 Hi All, We have a really crazy case here. One of the IT Support guys opted to uninstall Office 2008 and reinstall afresh because mails being delivered in Entourae showed the recipient as the previous owner of the IMac. I am being told the installation was successful, but the database prompted for a rebuild which it also did successfully. The user had created a whole folder structure in "My Computer"and moved mails from the Exchange mailbox. The strange thing is the structure is intact after the reinstallation but some mails have disappeared in many of the folders. Any idea how to recover these mails? I am particularly not a Mac fan, we just seem to land into issues with Macs. Cheers, Lumumba. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
