I have to agree with the process being painful point. At my last job, restoring files became so painless for the users they clearly didn't think twice about deleting stuff. We let them access the previous versions tab themselves in the end, although there was a certain amount of training needed to ensure some idiot didn't roll back an entire shared departmental drive. Anything not covered by shadow copies was easily retrievable using Veeam, but I used to take my time over restoring them just so they didn't start thinking it was "easy".
On 13 October 2010 12:11, Jeff Steward <[email protected]> wrote: > I agree with ASB on this. > > Long ago I set the policy that we redirect the desktop and 'My Documents' > folder to the network. If you are so foolish as to not save important > documents to a network share or to either of those supported 'local' > locations you are out of luck if something happens to your workstation. > > As to efficiency in restoring user files, I'm a firm believer that *some* > processes should be painful for the end-user and this is one of them. I > would be looking at root causes if you are doing so many restores that it is > problematic working with the SE team. > > -Jeff > > On Wed, Oct 13, 2010 at 12:28 AM, Andrew S. Baker <[email protected]>wrote: > >> Multiple backup solutions is generally a *BadIdea™* >> >> It's expensive and can cause conflicts with agent overlap, etc. >> >> The problem you're described seems organizational and operational, not >> necessarily technical. Someone higher up in your org needs to want to see >> this work out better/faster/cheaper or whatever, or it's not really going to >> go anywhere -- especially since it will require a budget. >> >> As for AV, if you already control it, I'm not sure what the problem is >> there. >> >> >> *-ASB* >> On Tue, Oct 12, 2010 at 11:45 PM, David Lum <[email protected]> wrote: >> >>> Looking to see what other orgs of about 400-500 users do. We're >>> effectively a software developement shop, so we have a couple hundred >>> servers (of which about 30 are in my arena, ton of dev ones that only >>> developers maintain)), plus about 450 workstations. The issue we're how best >>> to miantain the environment - specifically the "middle" where antvirus, >>> patching, backups and software deployment land. >>> >>> >>> >>> Specifically I'm thinking backups and antivirus .We currently use Tivoli >>> for our servers and workstations - the trick being we only back up one >>> folder in folks' workstations. The Se team owns/operate the entire Tivoli >>> system, the problem is we run into enough issues that going between the >>> Service Desk guys and the SE team it's cumbersome to resolve issues. I'm >>> wondering at what point the SD guys might want to roll with their own backup >>> solution, or perhaps is there a better way to manage our current setup? >>> >>> >>> >>> Antivirus is almost the reverse of this as I manage our AV, including all >>> the AV on our servers...nothing like a fuzzy line.. >>> >>> >>> >>> Dave >>> >> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ >> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ >> >> --- >> To manage subscriptions click here: >> http://lyris.sunbelt-software.com/read/my_forums/ >> or send an email to [email protected] >> with the body: unsubscribe ntsysadmin >> > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > -- "On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into the machine wrong figures, will the right answers come out?' I am not able rightly to apprehend the kind of confusion of ideas that could provoke such a question." ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
