Sensitive as always. :)


William J. Robbins
Enterprise Infrastructure Operations
Office of Information Management
Deloitte Touche Tohmatsu Limited

On Jan 27, 2011, at 18:25, "Gary Slinger" <[email protected]> wrote:

> What a load of hippy crap. What part of "don't use that system" has to be 
> explained in kindergarten terms to a user?
> 
> They're not "special", they're "idiots". 
> From: Steven Peck <[email protected]>
> Date: Thu, 27 Jan 2011 15:22:28 -0800
> To: NT System Admin Issues<[email protected]>
> ReplyTo: "NT System Admin Issues" <[email protected]>
> Subject: Re: Intel developing security 'game-changer'
> 
> We all have our share of special users.  Those are interesting stories.  Some 
> of us have our share of educational victories as well.  Those that learn 
> after getting the right information after only one or two bad experiences.
> 
> For instance, I have this thing in my kitchen that makes things hot (my wife 
> calls it an oven).  If I have a recipe that I follow I can get an 
> approximation of edible food.  Sometimes I get lucky and it's really good, 
> other times it's merely a lesson in what doesn't work.  In the cooking world 
> I am that 'special user'.  Fortunately my wife does not mock me for it, 
> although I am beginning to suspect a correlation between my attempts to bake 
> and her loud sighs, I may have to chart the occurrences.
> 
> For our special users (even our general ones), we must remember that people 
> learn differently and often we must craft our educational message to fit our 
> users ability to comprehend.  Educating people on social engineering is a 
> rather time consuming task.  Lot's to be learned from the advertising fields 
> in how to present the same overall message in different formats for user 
> consumption.
> 
> Steven Peck
> http://www.blkmtn.org
> 
> 
> 
> On Thu, Jan 27, 2011 at 2:00 PM, Rankin, James R <[email protected]> 
> wrote:
> I had a home user recently showing all the signs of malware. I told him not 
> to use his pc till I could look at it. And he went and made a purchase with 
> his debit card. Against that sort of idiocy, we admins are doomed to fail.
> Typed frustratingly slowly on my BlackBerry® wireless device
> 
> From: David Lum <[email protected]>
> Date: Thu, 27 Jan 2011 13:55:37 -0800
> To: NT System Admin Issues<[email protected]>
> ReplyTo: "NT System Admin Issues" <[email protected]>
> Subject: RE: Intel developing security 'game-changer'
> 
> You mean I’m not supposed to enter my Visa number at a site that will give me 
> winning lottery numbers on an animated stripper card that includes a free 
> registry and spyware scan and install AntiVirus 2069?
> 
>  
> 
> Who knew?
> 
>  
> 
> Dave
> 
>  
> 
> From: Alex Eckelberry [mailto:[email protected]] 
> Sent: Thursday, January 27, 2011 1:46 PM
> To: NT System Admin Issues
> Subject: RE: Intel developing security 'game-changer'
> 
>  
> 
> Well, since the vast majority of infections occur because of social 
> engineering, I don’t think it will mean much at all.
> 
>  
> 
> An analogy might be DEP, which did make some difference – that was something 
> at the kernel.  But not a huge difference.
> 
>  
> 
> I would put this in the same pot. 
> 
>  
> 
> At the end of the day, your users will still demand downloading their 
> favorite crapware, surf porn, and fill out lottery sites online, while giving 
> all of these places their credit card numbers.
> 
>  
> 
> Alex
> 
>  
> 
>  
> 
> From: David Lum [mailto:[email protected]] 
> Sent: Wednesday, January 26, 2011 1:37 PM
> To: NT System Admin Issues
> Subject: Intel developing security 'game-changer'
> 
>  
> 
> What say you, Alex, et all.
> 
>  
> 
> http://www.computerworld.com/s/article/9206366/Intel_developing_security_game_changer_?taxonomyId=85
> 
>  
> 
> Hype?
> 
> David Lum // SYSTEMS ENGINEER 
> NORTHWEST EVALUATION ASSOCIATION
> (Desk) 503.548.5229 // (Cell) 503.267.9764
> 
>  
> 
>  
> 
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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