Thx I just went through all those settings, they appear identical to other users who are printing fine.
Seems weird that the problem is only in Word. Any other office app will print to any tray she tells it to. I even deleted the key: HKCU/Software/MS/Office/12/Word No go. Another update: When she prints something in word to "tray 1" - the copier says "required resources are unavailable" - and it wants you to load 8.5 x 11 white paper... which is exactly what is in that tray. It's like Word isn't telling the printer that she's sending 8.5x11 paper to that tray. From: Todd Lemmiksoo [mailto:[email protected]] Sent: Wednesday, March 02, 2011 3:53 PM To: NT System Admin Issues Subject: Re: Word 2007 only prints to default tray Go to printers and right click on the printer. just below the "OPEN" selection is printing prefs. On Wed, Mar 2, 2011 at 2:12 PM, Ray <[email protected]> wrote: So it's related to her id? There's some application data under docs/settings, like maybe normal.dot. From: David Mazzaccaro [mailto:[email protected]] Sent: Wednesday, March 02, 2011 12:35 PM To: NT System Admin Issues Subject: Word 2007 only prints to default tray I have a user who can't print from Word 2007 to any specific tray on the printer (other than the default tray). Word always goes to the default tray, no matter what tray you tell it to go to. This happens for all Word documents. All other office apps are printing properly to any tray you select. I checked page setup, and it is selected "default (automatically select)". However, if I log on to her computer as me, I can print from Word to any tray just fine. Any ideas? . ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin -- T. Todd Lemmiksoo ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin . ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
