Did you try booting to safe mode and then use the diagnostic utility? On Tue, Apr 19, 2011 at 2:47 PM, John Aldrich <[email protected]>wrote:
> Well, I suppose if Trend can't provide a way to remove their junk, I might > have to resort to hacking the registry... don’t really like it, but I might > have to. :-( > > > > From: Shauna Hensala [mailto:[email protected]] > Sent: Tuesday, April 19, 2011 5:46 PM > To: NT System Admin Issues > Subject: RE: Trend Micro Internet Security 14 > > doesn't matter whether you want to or not - sometimes the answer is not > appealing. > > Shauna Hensala > > > > > > > > From: [email protected] > > To: [email protected] > > Subject: RE: Trend Micro Internet Security 14 > > Date: Tue, 19 Apr 2011 17:43:27 -0400 > > > > Gary, thank you for your concern. I *did* Google the answer and I did try > > the "Diagnostic utility" that Trend provides. No luck with either. The > only > > other option Trend offers on their website is to hack the registry. I > don't > > want to, nor do I feel I should have to hack the registry to uninstall > > something. > > > > > > > > -----Original Message----- > > From: Gary Slinger [mailto:[email protected]] > > Sent: Tuesday, April 19, 2011 5:39 PM > > To: NT System Admin Issues > > Subject: Re: Trend Micro Internet Security 14 > > > > Do you actually do any friggin' work, or is this your posted support > > procedure -- "receive problem | forward problem to mailing list | wait > for > > someone else to resolve problem" ? > > > > ------Original Message------ > > From: John Aldrich > > To: NT System Admin Issues > > ReplyTo: NT System Admin Issues > > Subject: Trend Micro Internet Security 14 > > Sent: Apr 19, 2011 17:03 > > > > I've got a client (daughter-in-law to be of one of our managers) who's > got > a > > laptop with Trend Micro Internet Security 14 for Dell on it. I'm trying > to > > load Vipre Home Premium on it, but I want to get rid of Trend first. The > > uninstall utility from Trend's website doesn't do squat. Any ideas on how > to > > get rid of Trend? It refuses to uninstall from the add/remove programs > and > > as I say the uninstall utility doesn't do a thing! :( > > > > Thanks! > > > > > > > > > > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > > > --- > > To manage subscriptions click here: > > http://lyris.sunbelt-software.com/read/my_forums/ > > or send an email to [email protected] > > with the body: unsubscribe ntsysadmin > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > > > --- > > To manage subscriptions click here: > > http://lyris.sunbelt-software.com/read/my_forums/ > > or send an email to [email protected] > > with the body: unsubscribe ntsysadmin > > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > > > --- > > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > > or send an email to [email protected] > > with the body: unsubscribe ntsysadmin > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > > -- Thank you, Mike Sullivan ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
