We used to get a fair amount of these fake AV infections too. I changed our DNS 
forwarder to ClearCloud and haven't had any more for several months now.


.Tim


> -----Original Message-----
> From: Mike Gill [mailto:[email protected]]
> Sent: Wednesday, May 04, 2011 4:31 PM
> To: NT System Admin Issues
> Subject: RE: Antivirus Center
> 
> Because none of the AV/antimalware companies can keep up. I have had
> quite
> of few of these fake AV infections show up on my desk lately on peoples
> home
> laptops. A couple of them involved rootkits running from the MBR. Unless
> the
> AV software checks the MBR, and has def's that could see it anyway, you're
> not going to detect it. In those cases re-writing the MBR from a Windows
> recovery environment got rid of the symptoms. In my last two cases The last
> symptom was searching for something using Google/Bing/etc., seeing the
> results, but clicking the links took you to a rogue site. Copy link location
> and paste in URL bar worked fine, but don't click the links! The users opted
> not to have me reinstall the OS despite me recommending it mostly due to
> installed software they no longer have the install source for. What I'm
> seeing lately:
> 
> 1) malware using the task scheduler instead of more common startup
> methods
> (e.g. Registry) for executing the malware
> 2) always check the hosts file and DNS
> 3) delete temp and temp internet folder contents, reset browsers to
> defaults
> 4) empty recycle bin (seen the malware live from in there a couple times
> lately)
> 5) just go ahead and rewrite the MBR just because
> 6) use msconfig, process explorer, listdlls and other sysinternals tools
> 7) hitman pro works well as second opinion AV (free one time use, but not
> for domain joined machines)
> 
> This is just the short list and changes from machine to machine depending on
> what I see. There's more that needs to be done most of the time. Google
> image searches seem to be what is getting people a lot lately and they're
> not looking for porn either. The domains some of these images are on have
> just been hijacked, or bought and repurposed to deliver the bad wares now.
> I
> suspect ads on Facebook too.
> 
> --
> Mike Gill
> 
> -----Original Message-----
> From: N Parr [mailto:[email protected]]
> Sent: Wednesday, May 04, 2011 12:05 PM
> To: NT System Admin Issues
> Subject: RE: Antivirus Center
> 
> I've never had luck with Viper detecting, let alone stopping, any of these
> fake AV's over the years.  It's really my only big issue with the product.
> Probably had a dozen or so home and work users get a variation and Viper's
> failed every time.  Most of the time I can do a system restore back to point
> in time where Virus wasn't installed and scan with other products to get rid
> of infected files.
> 
> -----Original Message-----
> From: John Aldrich [mailto:[email protected]]
> Sent: Wednesday, May 04, 2011 1:58 PM
> To: NT System Admin Issues
> Subject: RE: Antivirus Center
> 
> Richard, this is an end-user we're talking about. :D I found instructions on
> bleeping computer on how to get rid of it, but the end user is barely
> computer literate and he's in Texas, while I'm in Georgia. He decided he'd
> rather ship me his computer than take it to a local tech. I was just curious
> as to why Vipre Rescue didn't find it and whack it...
> 
> 
> 
> From: [email protected] [mailto:[email protected]]
> Sent: Wednesday, May 04, 2011 2:55 PM
> To: NT System Admin Issues
> Subject: Re: Antivirus Center
> 
> 
> Can you run the task manager w/o the bug blocking it?  How about "cmd"?
>  Windows Explorer (NOT IE!)?
> 
> Although a bug whacked the registry, we had one where we could see what
> process was starting when "something" triggered the fake AV window.  We
> noted the name of the process, then killed that process.
> 
> We went into Explorer and were actually able to delete the process file.
> 
> We have been able to open the registy, go looking for (in HKLM,
> HKCurrentUser, and HKUsers.Default) .\windows\CurrentVersion\Run
> something
> that obviously does not belong there.  We whack that value and
> reboot.  THEN
> we can find things with VIPRE and MBytes scans.
> 
> "John Aldrich" <[email protected]> wrote on 05/04/2011
> 01:21:55
> PM:
> 
> > I just had a remote user infected with "Antivirus Center" fake
> > antivirus. I had him try to run Vipre Rescue, but it didn't find
> > anything. Any idea why VR didn't find it?
> >
> > [image removed] [image removed]
> >
> > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
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