I learned it from here as well.  It's from the LogMeIn company.

Of all the remote access tools out there, I like TeamViewer best.
Being able to reboot into safe mode and auto-reconnect is great, and
TV has the smoothest screen action.  However, it's not free for
commercial use so I can only use it to support family and friends
(unless accepting homemade cookies in exchange for services
constitutes "payment" - <grin>).


Roger Wright
___

I'm out of bed and dressed... what more do you want?





On Thu, May 5, 2011 at 9:52 AM, David Lum <[email protected]> wrote:
> Thanks for this Roger!
>
> It never ceases to amaze me the little tidbits I find from this list...
>
> Dave
>
> -----Original Message-----
> From: Roger Wright [mailto:[email protected]]
> Sent: Thursday, May 05, 2011 6:26 AM
> To: NT System Admin Issues
> Subject: Re: Antivirus Center
>
> www.join.me is a free alternative to logmein.
>
>
> Roger Wright
> ___
>
> I'm out of bed and dressed... what more do you want?
>
>
>
>
>
> On Wed, May 4, 2011 at 3:43 PM, John Aldrich
> <[email protected]> wrote:
>> Well, he's already shipping it out, and he's frustrated, I'm frustrated...
>> wish I could get the company to spring for a "logmein" account.. *sigh*
>>
>>
>>
>>
>> -----Original Message-----
>> From: Tammy Stewart [mailto:[email protected]]
>> Sent: Wednesday, May 04, 2011 3:32 PM
>> To: NT System Admin Issues
>> Subject: RE: Antivirus Center
>>
>> No Problem John,
>>
>> Figured autoruns might be easier to walk users through --
>> You might also be able to remote access the box in safe mode with networking
>> too. (I know shipping costs are deadly)
>>
>> Tammy
>>
>> -----Original Message-----
>> From: John Aldrich [mailto:[email protected]]
>> Sent: Wednesday, May 04, 2011 3:29 PM
>> To: NT System Admin Issues
>> Subject: RE: Antivirus Center
>>
>> Thanks! Will do! 'Preciate it, Tammy! :D
>>
>>
>>
>>
>> -----Original Message-----
>> From: Tammy Stewart [mailto:[email protected]]
>> Sent: Wednesday, May 04, 2011 3:23 PM
>> To: NT System Admin Issues
>> Subject: RE: Antivirus Center
>>
>> Hi John,
>>
>> Log onto a different account -- that one is normally profile specific.
>> Log off first user though or you risk infecting the next account.
>> If only one account on the machine -- try safe mode admin account or safe
>> mode user account (threat shouldn't run in safe mode)
>>
>> Decent writeup on this one..
>> http://www.bleepingcomputer.com/virus-removal/remove-antivirus-center
>>
>> Can omit MBAM though if desired.
>>
>> I use "autoruns" from sysinternals -- I LOVE that tool!
>> http://technet.microsoft.com/en-us/sysinternals/bb963902
>>
>> Once you grab that app & initial scan is done hit the "users" menu at top>
>> choose infected user. Reg path & file path should be there. (either a user
>> run key or runonce under the logon tab in autoruns)
>>
>> Since Rescue didn't nail it -- found samples can be uploaded here:
>>
>> http://www.sunbeltsecurity.com/threat
>>
>> We'll be sure to get it in the defs.
>>
>> Cheers!
>>
>> Tammy
>>
>> -----Original Message-----
>> From: John Aldrich [mailto:[email protected]]
>> Sent: Wednesday, May 04, 2011 2:56 PM
>> To: NT System Admin Issues
>> Subject: RE: Antivirus Center
>>
>> No, Vipre is NOT installed. User has McAfee AND AVG on there... I know that
>> McAfee gets installed by default with Acrobat Reader and  other Adobe
>> products...
>>
>>
>>
>> From: [email protected] [mailto:[email protected]]
>> Sent: Wednesday, May 04, 2011 2:42 PM
>> To: NT System Admin Issues
>> Subject: Re: Antivirus Center
>>
>>
>> If VIPRE is installed, then call!  Tammy knows the entire boot process, and
>> she can probably figure out what is loading what.
>>
>> Some bugs disable the task manager, the CLI, and the ability to boot into
>> SafeMode.
>>
>> Note that some of these bugs will scamble the registry, so no applications
>> can run anymore.  She has fixed that one as well.
>> --
>> richard
>>
>>
>>
>> "John Aldrich" <[email protected]>
>> 05/04/2011 01:22 PM
>> Please respond to
>> "NT System Admin Issues" <[email protected]>
>>
>> To
>> "NT System Admin Issues" <[email protected]>
>>  Press this button if the "To" is a fax number. Enter in the fax number like
>> 123-456-7890.
>> cc
>>
>> Subject
>> Antivirus Center
>>
>>
>>
>>
>>
>>
>>
>> I just had a remote user infected with "Antivirus Center" fake antivirus. I
>> had him try to run Vipre Rescue, but it didn't find anything. Any idea why
>> VR didn't find it?
>>
>>
>>
>> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
>> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>>
>> ---
>> To manage subscriptions click here:
>> http://lyris.sunbelt-software.com/read/my_forums/
>> or send an email to [email protected]
>> with the body: unsubscribe ntsysadmin
>> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
>> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>>
>> ---
>> To manage subscriptions click here:
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>> with the body: unsubscribe ntsysadmin
>>
>>
>> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
>> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>>
>> ---
>> To manage subscriptions click here:
>> http://lyris.sunbelt-software.com/read/my_forums/
>> or send an email to [email protected]
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>>
>>
>> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
>> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>>
>> ---
>> To manage subscriptions click here:
>> http://lyris.sunbelt-software.com/read/my_forums/
>> or send an email to [email protected]
>> with the body: unsubscribe ntsysadmin
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>>
>>
>> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
>> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>>
>> ---
>> To manage subscriptions click here:
>> http://lyris.sunbelt-software.com/read/my_forums/
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>> with the body: unsubscribe ntsysadmin
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>>
>>
>> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
>> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>>
>> ---
>> To manage subscriptions click here:
>> http://lyris.sunbelt-software.com/read/my_forums/
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>>
>>
>> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
>> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>>
>> ---
>> To manage subscriptions click here: 
>> http://lyris.sunbelt-software.com/read/my_forums/
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>>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here: 
> http://lyris.sunbelt-software.com/read/my_forums/
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> with the body: unsubscribe ntsysadmin
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>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here: 
> http://lyris.sunbelt-software.com/read/my_forums/
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~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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