1. To confirm it's not hardware, run the Dell DSET diag test.

2. Open a ticket with Dell, this is the first thing they will ask for.

 

support.dell.com/dset

 

 

 

From: Don Ely [mailto:[email protected]] 
Sent: Thursday, May 19, 2011 11:13 AM
To: NT System Admin Issues
Subject: Re: server locks up

 

OpenManage never reported on firmware issues in the PERC controllers
either...  Didn't keep the server from seizing up...

On Thu, May 19, 2011 at 8:37 AM, John Aldrich <[email protected]>
wrote:

Well, OpenManage reports no problems on any hardware... so I'm pretty much
stuck figuring it has to be something software-related...





-----Original Message-----
From: techconnect [mailto:[email protected]]
Sent: Thursday, May 19, 2011 11:25 AM
To: NT System Admin Issues

Subject: re: server locks up

Instead of blindly looking at the problem develop a method..

My method if the logs reveal nothing would be
Check the fans and heatsink if ok
Test memory  if ok
Test the Harddrives if hardware is ok then you've a software problem.

Thanks,
Jason


I've got a Dell Poweredge 2900 that keeps locking up for no apparent reason
that I can find. Nothing in the event logs...just the logs stop at a certain
point. If I reboot the server on a regular basis (2 or 3 times per week)
it's all good, but I hate to do that. I'd like to find out what's causing
this problem. Any suggestions where to start since there appears to be
nothing in the event logs?

Server is Windows 2003 and is one of our DCs.


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