I've been talking a lot of System Center this week. :) System Center Service Manager may meet your needs. Regards,
Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com From: Tom Miller [mailto:[email protected]] Sent: Friday, July 08, 2011 2:41 PM To: NT System Admin Issues Subject: RE: Change management Not currently. >>> "Michael B. Smith" <[email protected]<mailto:[email protected]>> >>> 7/8/2011 2:20 PM >>> Are you ITIL or MOF confined? Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com From: Tom Miller [mailto:[email protected]]<mailto:[mailto:[email protected]]> Sent: Friday, July 08, 2011 1:48 PM To: NT System Admin Issues Subject: Change management What are you folks doing for change management? Internally, we use our tracking system to plan and document system changes to our various systems. We work with an integrator for our Great Plains system, and I need to bring them into this, and the current system won't work well. Change to us means: system updates (security), new feature/programs, code updates (new script/module updates, not security), and a few categories that escape me now. I need some sort of work-flow whereby there is visibility of the entire process, and any of the relevant parties can see where we are in the process. At some point I'll have this as part of our SharePoint portal, but we are still in the design phase of SharePoint and that will last a while. So I have the processes, but not the method to track. Suggestions? Excel forms, third-party product? Parchment paper and quill? Thanks, Tom Confidentiality Notice: This e-mail message, including attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe ntsysadmin Confidentiality Notice: This e-mail message, including attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
