No problem with that. I've talked it constantly since 1994. J

System Center will touch a lot of folks here in the next couple of years.

 

From: Michael B. Smith [mailto:[email protected]] 
Sent: Friday, July 08, 2011 2:43 PM
To: NT System Admin Issues
Subject: RE: Change management

 

I've been talking a lot of System Center this week. J

System Center Service Manager may meet your needs.

Regards,

 

Michael B. Smith

Consultant and Exchange MVP

http://TheEssentialExchange.com

 

From: Tom Miller [mailto:[email protected]] 
Sent: Friday, July 08, 2011 2:41 PM
To: NT System Admin Issues
Subject: RE: Change management

 

Not currently.

>>> "Michael B. Smith" <[email protected]> 7/8/2011 2:20 PM >>>

Are you ITIL or MOF confined?

 

Regards,

 

Michael B. Smith

Consultant and Exchange MVP

http://TheEssentialExchange.com

 

From: Tom Miller [mailto:[email protected]] 
Sent: Friday, July 08, 2011 1:48 PM
To: NT System Admin Issues
Subject: Change management

 

What are you folks doing for change management?  Internally, we use our
tracking system to plan and document system changes to our various systems.

 

We work with an integrator for our Great Plains system, and I need to bring
them into this, and the current system won't work well.  Change to us means:
system updates (security), new feature/programs, code updates (new
script/module updates, not security), and a few categories that escape me
now.

 

I need some sort of work-flow whereby there is visibility of the entire
process, and any of the relevant parties can see where we are in the
process.  At some point I'll have this as part of our SharePoint portal, but
we are still in the design phase of SharePoint and that will last a while.  

 

So I have the processes, but not the method to track.  Suggestions?  Excel
forms, third-party product?  Parchment paper and quill?

 

Thanks,

Tom

 

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