Oh for the love of Pete.
Refer to your contract and let it lie.


On Wed, Jul 13, 2011 at 11:01 AM, John Aldrich <[email protected]
> wrote:

> Well, I wasn't thinking "responsible" in the legal way, I was more
> wondering
> who is usually supposed to handle installing anti-malware/anti-virus and
> installing Windows Updates, that sort of thing.
>
>
>
>
> -----Original Message-----
> From: Michael B. Smith [mailto:[email protected]]
> Sent: Wednesday, July 13, 2011 10:52 AM
> To: NT System Admin Issues
> Subject: RE: Security and maintenance on virtual co-lo servers
>
> Depends on a number of things, but it certainly should be defined in the
> Terms of Service that you agreed to. What does IT say?
>
> Most ISPs/hosters limit themselves to "reasonable care". That has enough
> wiggle-room to get them out of almost anything other than allowing you to
> terminate your contract and go elsewhere.
>
> Regards,
>
> Michael B. Smith
> Consultant and Exchange MVP
> http://TheEssentialExchange.com
>
>
> -----Original Message-----
> From: John Aldrich [mailto:[email protected]]
> Sent: Wednesday, July 13, 2011 10:44 AM
> To: NT System Admin Issues
> Subject: Security and maintenance on virtual co-lo servers
>
> Our website was attacked and malware posted on it apparently over the
> weekend. I'm not sure, but I don't think there is any antivirus /
> anti-malware on the virtual server we are renting. Who's responsibility is
> it *normally* to handle security and Microsoft updates on a virtual server?
> I don't know the terms of our contract, so I can't say whether or not the
> hosting company is in violation of those terms or not. Just wondering how
> these things normally work.
>
> Thanks!
>
>
>
>
>
>
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