It sounds flippant but ask them or read your contract. That will be definitive vs. "a bunch of folks on a list".
-----Original Message----- From: John Aldrich [mailto:[email protected]] Sent: 13 July 2011 16:02 To: NT System Admin Issues Subject: RE: Security and maintenance on virtual co-lo servers Well, I wasn't thinking "responsible" in the legal way, I was more wondering who is usually supposed to handle installing anti-malware/anti-virus and installing Windows Updates, that sort of thing. -----Original Message----- From: Michael B. Smith [mailto:[email protected]] Sent: Wednesday, July 13, 2011 10:52 AM To: NT System Admin Issues Subject: RE: Security and maintenance on virtual co-lo servers Depends on a number of things, but it certainly should be defined in the Terms of Service that you agreed to. What does IT say? Most ISPs/hosters limit themselves to "reasonable care". That has enough wiggle-room to get them out of almost anything other than allowing you to terminate your contract and go elsewhere. Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com -----Original Message----- From: John Aldrich [mailto:[email protected]] Sent: Wednesday, July 13, 2011 10:44 AM To: NT System Admin Issues Subject: Security and maintenance on virtual co-lo servers Our website was attacked and malware posted on it apparently over the weekend. I'm not sure, but I don't think there is any antivirus / anti-malware on the virtual server we are renting. Who's responsibility is it *normally* to handle security and Microsoft updates on a virtual server? I don't know the terms of our contract, so I can't say whether or not the hosting company is in violation of those terms or not. Just wondering how these things normally work. Thanks! ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin -- MIRA Ltd Watling Street, Nuneaton, Warwickshire, CV10 0TU, England Registered in England and Wales No. 402570 VAT Registration GB 100 1464 84 The contents of this e-mail are confidential and are solely for the use of the intended recipient. If you receive this e-mail in error, please delete it and notify us either by e-mail, telephone or fax. You should not copy, forward or otherwise disclose the content of the e-mail as this is prohibited. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
