Great, thanks Howard
On Thu, Mar 29, 2012 at 7:58 PM, Howard Jones <[email protected]> wrote: > That's just the ticket number for the support email. > You dont have to respond at all > > > Howard > > ________________________________ > From: Jeff C <[email protected]> > To: Howard Jones <[email protected]>; Nuke user discussion > <[email protected]> > Sent: Thursday, 29 March 2012, 19:34 > Subject: Re: [Ticket#2012032910000168] [Nuke-users] win [...] > > ticket number for this then... > Howard > - Sorry, are you asking me or someone else for a ticket number?,..how should > i respond to this statement? > thanks, > Jeff > > > On 29-Mar-12, at 9:07 AM, Howard Jones wrote: > > ticket number for this then... > > Howard > > ----- Forwarded Message ----- > From: The Foundry Support <[email protected]> > To: Howard Jones <[email protected]> > Sent: Thursday, 29 March 2012, 16:40 > Subject: [Ticket#2012032910000168] [Nuke-users] win [...] > > Thank you for contacting us. A new support ticket has been created with the > ID given above, please do not alter this subject line when replying. > > To help us answer your inquiry, please provide the following information if > it was not included in your original email: > > * NAME > * COMPANY NAME > * PRODUCT and VERSION (e.g. Nuke 6.3v6, Furnace 4.2v5, CameraTracker 1.0v3 ) > * PLUG-IN HOST and VERSION (if applicable - e.g. After Effects CS5) > * OPERATING SYSTEM (e.g. Windows 7, XP 64bit, OS X 10.6.8, Centos 5.4 > 64bit) > > > If you are experiencing licensing problems then please send us a copy of > your LICENSE FILE along with the output from the Foundry License Diagnostics > tool (FLD). Please run the FLD on your license server and client machine if > applicable. > > You can download the FLD from our website at the bottom of the following > page: > http://www.thefoundry.co.uk/support/licensing/tools/ > > Thank you for supplying this necessary information. > > > Also, you can find a list of Frequently Asked Questions on our website at > the following link: > http://www.thefoundry.co.uk/support/faqs/ > > > We will get back to you soon. > > -- > The Foundry Customer Support > 6th Floor, The Communications Building, 48 Leicester Square, London WC2H > 7LT, UK +44 (0)20 7968 6828 > 618 Hampton Drive, Venice, CA, 90291, USA +1 310 399 4555 > Web: www.thefoundry.co.uk > Customer Support: 09:30-18:00 GMT / 08:30 - 17:00 PST > > The Foundry Visionmongers Ltd • Registered in England and Wales No: 4642027 > > > You wrote: >> send to support at the foundry (This email is doing that as you read) >> >> Support please look at below thread and send replies to >> [email protected] etc - I'm just the messanger... >> >> >> Howard >> >> >> >> >________________________________ > > > > _______________________________________________ > Nuke-users mailing list > [email protected], http://forums.thefoundry.co.uk/ > http://support.thefoundry.co.uk/cgi-bin/mailman/listinfo/nuke-users > > > > > > _______________________________________________ > Nuke-users mailing list > [email protected], http://forums.thefoundry.co.uk/ > http://support.thefoundry.co.uk/cgi-bin/mailman/listinfo/nuke-users _______________________________________________ Nuke-users mailing list [email protected], http://forums.thefoundry.co.uk/ http://support.thefoundry.co.uk/cgi-bin/mailman/listinfo/nuke-users
