On 9/24/2020 10:58 AM, David Zomaya wrote:
So I rebooted the host no luck. Then I tried power cycling the UPS. Wow
still not there. Something is really wrong.
Cycling through the display on the UPS doesn't seem to show any errors.
Low-hanging fruit question you probably already ruled out: is the USB cable
good?
Beyond that, if USB communication on the UPS is completely dead, I'd say
definitely contact support. If an RMA is needed, they can help (assuming you
are US/Canada based, if not they can direct you to the right place).
Found a spare USB-B to A cable. No luck. No connection at all from the host.
Damn it. I guess it's time to call Tripplite.
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